Map
Detailed Information
- Place Types Lodging
- Address 10450 Little Brier Creek Ln, Raleigh, NC 27617, USA
- Coordinate 35.9139278,-78.789062
- Website https://www.ihg.com/holidayinnexpress/hotels/us/en/raleigh/rdub
- Rating 4.2
- Compound Code W676+H9 Raleigh, NC, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Hotel is very nice and the beds are comfortable. However, this place is being ran by a woman named Chris and she is the most disrespectful General manager I have ever spoken with. Very rude and condescending. It's a shame because I'd love to come back but never again under her watch. If the owner's only knew who they had running their ship. Gonna sink quick unless you change that manager. 100 percent guarantee that.nnResponse to owner..nI have called the hotel and have asked several different employees that you have to please forward my information to the owner's of the hotel so that I can speak with them. No call, no email or anything. Kind of feel like Chris is putting a block to it. You can email me at [email protected] and we can try to communicate that way
Very convenient to lots of places we were visiting while there. Very helpful and prompt. Our hair dryer had not been placed in our room, and when we requested one, they were quick to respond. Polite and congenial staff, convenient location, clean rooms/ bathrooms. Great place!
Clean hotel with updated features. Front desk staff were all very nice. We dealt with Nicole which was professional but her personality just seemed fake, she got the job done though and an older lady with glasses that talked a lot but very sweet lady. Michelle we saw each morning was always a sweetheart, real down to earth and funny, we enjoyed her the most! No hot breakfast but I think they are doing the best they can! Also following all covid rules which is most important. We will definitely be back!
I wasn't going to leave a review but after reading other comments I think I should. My parents stayed here about a month ago and are coming back so we’re looking a hotel for them to stay. Came across this one again since it’s only a few minutes from where my husband and I live. I did see my parents room and they were very modern. Cool USB plugs on lamps to charge your phone. However, they found a roach in their room and alerted front desk the next morning. The lady who responded to their complaint was very nice and assured them management would accommodate them when they arrive back that evening. They never heard one word from a manager. Next morning the lady asks was everything taken care of for them so she certainly must have reported the problem on her end but manager did not care to reach out. My parents weren’t looking for a free ride or a discount but the courtesy of manager on site would have been awesome. So much for making sure the customer is taken care of. After reading the comments I assume Chris is the manager that was in charge of handling my parents situation. Because of her, we will not be booking here again. The bug was one thing, her lack of caring is another. Thank you to the sweet lady that cared for my parents though!
I really loved this place! The new manager is great to work with. Rooms are really Clean and breakfast had good choices. The beds are so comfortable! There pool was really warm and my kids had a great time. We were little spectacle about using the pool in covid but they allow only 1 family at one time! Which was just perfect. I would recommend this hotel to my friends!
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