Map
Detailed Information
- Place Types Lodging
- Address 610 S Caldwell St, Charlotte, NC 28202, USA
- Coordinate 35.2204729,-80.8455074
- Website https://www.hilton.com/en/hotels/cltowht-home2-suites-charlotte
- Rating 4.4
- Compound Code 65C3+5Q Charlotte, NC, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We stayed here the week of Thanksgiving 2020 while visiting family for the holidays. It was a great stay, clean and quiet rooms, so we made reservations for the week of Christmas 2020, even though the cost was going to be $15 more a night than what we had paid for Thanksgiving.nSadly, this place had gone SEVERELY downhill in the weeks in between. It is suppose to be a smoke free hotel yet our floor's hallway was so filled with both cigarette and reefer smoke, that it was impossible to reach the elevator without smelling like smoke and coughing EVEN THOUGH WE WERE WEARING MASKS!!! This happened several days in a row even though we reported it to the front desk. We did not feel safe in the parking garage or in walking to Whole Foods after dark. Mind you we were paying more yet the conditions were worse.nMy husband had to go back to the area in Feb, and the costs had risen since Christmas, but b/c he was familiar with the area he made reservations. After returning home, he told me it was even worse than when we were there at Christmas!! I am going up next week and he has advised me to stay elsewhere, and I will. So sad that their prices have gone up and the quality down. May be it is just the area.
We checked in late after a bad experience at another hotel. The staff was welcoming and accommodating. The room was clean and had everything we needed. Great place to stay in the Queen City.
The staff was phenomenal, from the front desk to the breakfast crew to the house keepers. All very friendly. We originally booked just for Friday, but wanted to explore Charlotte more so extended for Saturday night as well. The breakfast bar had plenty of options, the breakfast sandwiches were delicious. The first room on Friday was great and had no issues, but then a family with some rather loud children checked in next to us on Saturday evening. We know there’s nothing that can be done when it comes to kids, but after a quick call down to the front desk, the staff immediately moved us up to the top floor, corner king room that was GORGEOUS with an amazing view. I couldn’t be happier with our stay.
I had a great stay the weekend of 3/13/21. I did had a slight issue with a room which was supposed to be canceled but Ms.Tamika was gladly to help fix this issue. I really want to thank her for her kindness and being so willing to help !!
The stay was not the problem it was the parking. They don’t tell you that you have to come to the front desk every time you are trying to leave to receive a pass or you will be charged each time. The garage service sucks and when you call for help they take over 10 minutes to send someone.
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