Map
Detailed Information
- Place Types Bicycle store
- Address 10300 Little Patuxent Pkwy, Columbia, MD 21044, USA
- Coordinate 39.2162615,-76.8597078
- Website https://www.apple.com/retail/columbia?cid=aos-us-seo-maps
- Rating 3.3
- Compound Code 648R+G4 Columbia, Maryland, Uni
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
They didn’t give my SIM card back from my old phone when exchanging from old to new phone at this location. I have been communicating with an Apple personnel located in another state but this actual Apple local store has not been cooperative. I have tried to call the store directly but always been rerouted to the technicians who don’t know what to do to keep track of my missing SIM card. I am waiting for their email back now. It has been more than 2 months since no clear explanation was given out.nnUpdate: NEVER RESOLVED (09/2020)
I made an appointment online but when I arrived they cancelled my appointment and had me stand in line where even several people behind me were called in to the store before I was. I asked the security guy what the purpose was of making an appointment if I’m just gonna have to wait and stand in line. He said the person that checked me in cancelled my appointment which in turn had me wait. Even after this was settled, nothing was done to ensure I’d be the next customer in. I ended up waiting longer than people who came after me. I understand mistakes can happen we’re all human but there is no reason my appointment was at 4:50 to finally get called in at 5:25
Honestly... this is an embarrassment of an apple store. The experience was beyond negative. I had an appointment time of 2:00PM to pick up an iPhone... it is 4:30PM at the time of writing and I am still waiting. Customer service was so rude, at one point I thought the representative was playing around, but no! I really hope management or any customer reading this review will know how bad of an experience this was. Do BETTER!!
Not friendly employee’s, some of them are lazy to give you answers to your questions. Not helping the customer often.
It was crowded and the sea of Corona masks appeared eerie as we trampled to our respective destinations seeking enjoyment and purpose. Corona has taken a toll on America and America is beaten. Patrons appeared like zombies keeping the 6ft distance to enjoy the shopping experience. Stores closing & Norstrom is only the best establishment left. Columbia is doomed!
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