Map
Detailed Information
- Place Types Lodging
- Address 1803 Woodland Park Dr, Layton, UT 84041, USA
- Coordinate 41.0866697,-111.9847689
- Website https://www.marriott.com/hotels/travel/slccl-courtyard-salt-lak
- Rating 4.3
- Compound Code 32P8+M3 Layton, UT, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The hotel is clean and neat. However, the customer service is definitely lacking. Upon checking out, no receipt was given or offered. Extra points were taken out of my account despite cancelling the 2nd night before I even checked into the hotel. I called Marriott Customer care and they told me that the issue I had could have easily been taken care of by the hotel and that it was in fact their responsibility. When I asked to speak with the hotel manager, they conveniently hid behind the door of their office and would not return my call to alleviate the issue that I had. This hotel definitely needs better training as to the Marriott computer system.
Just an update. It has now been over a week since I checked out and I have still not received the points back into my account from this hotel. They just do not seem to have a sense of urgency in responding to customers or Marriott requests.
I came to this hotel bc the pool was open with them giving people hour long slots daily, a fire pit and newer construction. The staff there is AMAZING! Catharine and Tammy were incredibly thoughtful and helpful. I'm seriously considering stopping again for another two nights on the way home from vacation. Out of all the hotels in this area of Layton I HIGHLY recommend Courtyard by Marriott. Thanks for making my vacation amazing, guys!
If I could give this a zero rating I would. I had an issue with my card being charged in error for a specific amount, and I contacted the Courtyard by Marriott directly to try to resolve it. Not only was their staff not properly trained with the knowledge to resolve the issue, their manager Troy was incredibly unprofessional and rude. I have forwarded a complaint onto the BBB, but wanted to advise the general public not to utilize their services. This location could tell me that they understood that my card was charged, but couldn't locate where it was charged to? They offered no resolution to the situation within their company. I was even advised that it wouldn't be a bad idea to file a fraud dispute with VISA? Steer clear of here.
Stayed here for about a week. Check in process and everything was great. My problem was my requests for housekeeping. Got there Tuesday night , requested for housekeeping Friday at 10am. Called in and requested it through the app. It was both confirmed. Come Friday at 12 pm, nothing. But thanks to a great representative named Dylan. He called housekeeping right away , got them up there , then while me and my family were waiting in the lobby he made sure we were comfortable and if we need anything he was there. His customer service was the best there.
Come Saturday, requested light housekeeping for Sunday morning. Confirmed by customer representative. Went out all day left around 9am and came back to the hotel around 4pm, nothing. Me and my husband were so tired so when housekeeping did come we cancelled bc we were taking a nap. Ughh.
Also... it took forever for our shower to turn to hot water. One of the days I actually took a cool shower because I couldn’t wait any longer for the water to turn hot but I mean It’s 28 degrees outside. Geesh.Smh.
Other than that, the hotel was good. We stayed for 6 nights and honestly courtyard of Ogden is nicer.
I haven't rented a room here, however the time that I did spend waiting on a room occupant from this place out in the parking lot, I could tell that it was very kept up on and was skiing great as far as the cleanliness and high class appearance of the places exterior goes...
Similar place
411 McKnight Ave NW, Albuquerque, NM 87102, USA
+1 505-242-5228
https://www.comfortdowntownabq.com/
2700 4th St NW, Albuquerque, NM 87107, USA
+1 505-345-2888
https://court-john-motel.business.site/
2510 12th St NW, Albuquerque, NM 87104, USA
+1 505-314-8201
https://www.marriott.com/hotels/travel/abqtw-towneplace-suites-
2300 12th St NW, Albuquerque, NM 87104, USA
+1 505-842-5000
https://www.ihg.com/holidayinnexpress/hotels/us/en/albuquerque/
1100 Bellamah Ave NW, Albuquerque, NM 87104, USA
+1 505-200-3999
http://www.breakfastisoverrated.com/
950 4th St NW, Albuquerque, NM 87102, USA
+1 505-250-0537
http://www.antheagranite.com/
924 Menaul Blvd NE, Albuquerque, NM 87107, USA
Unknown
https://www.hilton.com/en/
3606 2nd St NW, Albuquerque, NM 87107, USA
Unknown
http://mhbo.com/mobile-home-park/21603-triple-r-mobile-home-par
120 Lomas Blvd NE, Albuquerque, NM 87102, USA
Unknown
Unknown
1315 Menaul Blvd NE, Albuquerque, NM 87107, USA
+1 505-610-8224
Unknown
1000 Woodward Pl NE, Albuquerque, NM 87102, USA
+1 505-245-7100
https://embassysuites3.hilton.com/en/hotels/new-mexico/embassy-
701 Roma Ave NW, Albuquerque, NM 87102, USA
+1 505-242-8755
Unknown
701 Roma Ave NW, Albuquerque, NM 87102, USA
+1 505-242-8755
Unknown
701 Roma Ave NW, Albuquerque, NM 87102, USA
+1 505-242-8755
https://elcuervoabq.com/
201 Marquette Ave NW, Albuquerque, NM 87102, USA
+1 505-247-3344
https://www.hilton.com/en/hotels/albsmdt-doubletree-albuquerque
1660 University Blvd NE, Albuquerque, NM 87102, USA
+1 505-242-0002
https://www.hilton.com/en/hotels/abqduht-home2-suites-albuquerq
2000 Bellamah Ave NW, Albuquerque, NM 87104, USA
+1 505-246-9989
https://www.hotelchaco.com/
1760 Menaul Blvd NE, Albuquerque, NM 87102, USA
+1 505-889-4000
https://www.marriott.com/hotels/travel/abqfi-fairfield-inn-albu