Home United States Maine Gorham Bike & Ski

Gorham Bike & Ski

65 Portland Rd, Kennebunk, ME 04043, USA

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Detailed Information

Place Types Bicycle store
Address 65 Portland Rd, Kennebunk, ME 04043, USA
Coordinate 43.396433,-70.528004
Website https://gorhambike.com/contact/kennebunk-pg1243.htm
Rating 4.4
Compound Code 9FWC+HQ Kennebunk, ME, USA

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday Closed

Photos

Reviews

Cliff Allen (03/13/2021)

Bike shop experiences can be pretty hit or miss to say the least. I wish I had stumbled on the great customer service at Gorham Bike and Ski's Kennebunk location sooner. They have serviced two of my bikes and the work was perfect, timely and priced appropriately. John is great, they have a new loyal customer moving forward. Thank you!

David Durkee (12/18/2020)

Last month I went in to purchase ski leases for my kids in preparation for our ski vacation right after Christmas. I was told that they would be ready by Christmas. After not hearing anything for two weeks, I was contacted via email to confirm my kid's boot sizes which I did and also asked for confirmation that they would be ready before Christmas...no response. I called a few days later, the week before Christmas, and was told that the leases would actually not be ready until mid January. So disappointing that this big part of my kid's Christmas was ruined and that the customer service was totally nonexistent. When I asked to speak to a manager, I was told he wasn't available and would call me the next day, which of course did not happen. I called again and was basically told by him there was nothing they could do. Obviously I asked for a refund. Horrible customer service from the employees I eventually got in touch with after repeated attempts and shocking that their false assurances resulted in ruining our Christmas plans. I won't be dealing with this business ever again, and I would caution others to consider finding other resources for their outdoor adventure needs. There are definitely better options out there! Thanks a lot Gorham Bike & Ski.

roger noble Jr (01/23/2021)

Put me on the perfect bike for an old disabled vet in need of some aerobics without high impact

jason gagne (08/28/2020)

Customer service skills need improvement. My experience with Gorham bike and ski was less then desirable. Young kid who really didn't seem to must knowledge beyond the basics which I could do myself. Older manager was rude on the phone. He honestly didn't seem to be interested in helping. Then comes the next question do any of them know what they are doing. It was over all a bad experience. I felt like I bothered them with my questions. Anyway I learned my lesson. Kennebunkport bike and fly is a much better business. I was made to feel welcomed there and the technician was very informative. Live and learnud83eudd2a

Elizabeth Benz (07/30/2020)

Being that this was going to be my first bike purchase in about 2 decades, I was nervous. Turns out I nothing to worry about!nnFirst, Anna at the Kennebunk location is superb. I got to the shop at about 5:30, so I was worried about interfering with closing / being rushed. But she was focused on me, took the time I needed, answered all my questions (and I had plenty!) with clarity, anticipated my next question, and I was the most important person in her world during my visit to the Kennebunk store.nnSecond, Cam delivered the bike to my door, and he accommodated my schedule, answered more questions, and even took a great pic of me with the bike for fun!nnThis is a superb business!

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