Map
Detailed Information
- Place Types Lodging
- Address 5415 Whittlesey Blvd, Columbus, GA 31909, USA
- Coordinate 32.5430282,-84.9502319
- Website https://www.marriott.com/hotels/travel/csgsh-springhill-suites-
- Rating 4.3
- Compound Code G2VX+6W Columbus, Georgia, Unit
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Love this quiet, little hotel. The room is fantastic. Very spacious with a great sitting area. When I turned down the bedding there was a clump of hair, under a pillow, but it looked to have been washed with the bedding. I did notify staff and they were quick to want to fix it.
Great clean hotel. Good location and the staff were all wonderful. Had an issue with my ac/heat and they were super quick to fix or offer to move me. Would definitely stop here again.
Very dissatisfied with this hotel. I’ve stayed there several times a year for multiple years. Last two visits I had issues. 3 weeks ago I was told I would have a rollin shower, which was confirmed by the hotel when I called directly. It turned out to be a tub room with no shower chair and I was unable to bathe. My trip this weekend was booked in advance and I did get the rollin shower but there was a lot of mold/mildew, the shower chair was missing the rubber leg piece, there was no floor mat and no hair dryer. We had to leave before 10:00 that next morning so I stopped by the front desk and advised of the issues and was assured they would be taken care of. We got back to our room around 10:00 pm and nothing had changed. Very disappointing. We were supposed to go back to this hotel next weekend too. I’ve canceled my reservation and switched to another hotel that is further from family. This hotel has gone downhill in both cleanliness and service.
Suites are spacious. Don't advertise breakfast if you're only going to serve turkey sausages and waffles. Not a complete breakfast. Needs a mask mandate. Too many people in there weren't wearing a mask, including children.
How did our New Year stay go? Horribly! Housekeeping was very unprofessional by having inappropriate conversations in the hallway. They even discussed on how they weren’t going to thoroughly clean certain rooms because the guests only stayed there one night. We found trash under our beds from previous guests as well. Also, they had linen laid out in the public seating areas in the lobby to be folded for future guests. Housekeeping never cleaned our rooms. We had to get clean towels from the desk agent after returning for the night. I have pictures and video as well. We will definitely not stay here again.
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