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Detailed Information
Openning hours
  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Mercer County DHHR
Mercer County DHHR
Mercer County DHHR
Mercer County DHHR
Mercer County DHHR
Mercer County DHHR
Mercer County DHHR
Reviews
James Hagerman (03/12/2021)
Tried calling several times and have left many messages and nobody calls back. Very disappointed with my home state DHHR.
Nancy Cutlip (01/27/2021)
Office closed,only drop box.I have made 15 phone calls but have not gotten a call back to answer my message.I was approved for LIEAP but use wood heat ,as told on application.I was not sent a list of wood procvders or gotten a voucher.I have been out of heating wood ,and LIEAP ends on JAN.30 but no one will help.I'm a freezing senior citizen,HELP ME NOT FREEZE TO DEATH, DHHR ANSWER CALLS PLEASE
Jennifer Slaughter (03/04/2021)
They are terrible. They lack communication. They told me I didn't need a certain document over the phone and then denied my family Because I didn't give them the document they said I didn't need to give them.
Mary Crabtree (05/04/2020)
It's a long wait sometimes but they get there job done right an also have some polite people.
Jina from WV (02/04/2019)
I found it very helpful! The workers were friendly and informed me of everything they could with the information I had furnished them with. Also,the best tip I can give anyone is as follows.n** I found that the closer you get there to closing in time [5pm]•• the least amount of time you'll have to spend. As long as you're there before 5 p.m. they will see you. Try to arrive 15 minutes before 5 p.m. and you should spend at the very most 30-45 minutes max. If you come earlier in the day, you may have to spend as much as two hours.n**The newer employees are much more pleasant than some of the ones that have retired over the past few years. Many of them acted as though it was coming out of their paycheck if they told you of a program that you qualified for. Not to mention the whole time they were looking down their nose at you, they were holding back information on programs that your kids could have qualified for and would've benefited from!!n#Not sad to see the mean ones go! Great improvement has been made
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