Map
Detailed Information
- Place Types Lodging
- Address 120 W Rieck Rd, Tyler, TX 75703, USA
- Coordinate 32.2890275,-95.3046526
- Website https://www.bestwestern.com/en_US/book/hotel-rooms.44461.html?i
- Rating 4.3
- Compound Code 7MQW+J4 Tyler, TX, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We drove 4 hours for a wedding, finally make it here to find out THEY GAVE OUR ROOM TO SOMEONE ELSE! Their was a young man and a young lady behind the counter and the man did NOT know what he was doing, he is the one that didn’t verify the reservation number, last name, nor card number. But, claimed he had.. said “they had the exact same name and card number I verified” then he claimed “the system must of switch the names” what the. No. Never once did he apologize. Then proceeded to offer us a double queen at the same price we had paid for a king suite. No, again. The only good thing I can say about this place is the young lady working was sweet, took accountability for it being THEIR mistake. I was NOT about to give them any of our money, so we had to find a different hotel at 3AM during peek wedding season (literally had to call about 10+). Ended up having to pay way more than we should’ve, if they simply would not have given our room to someone else. Oh, and “manager will not be in till Monday”. I will be calling cooperate and be reporting this poorly ran hotel.
Great looking hotel. Wonderful breakfast. Coffee tasted great. Staff was very nice. Humidity was really high which caused everything to have a musty smell. Turning the heat pump temp down didn't seem to help any. If I return, I'll bring an air freshener.
Started staying here for Dr apps after I broke both of my ankles. They have gone above to make sure we were taken care of. Bringing us breakfast to our room, bringing extra towels & letting us check in early. The rooms are always clean and the beds are very comfortable.
Great experience. . . If I need to spend the night in Tyler again I know exactly where I'll be staying at.nHuge TV, friendly people, wonderful shower as well as a great mini fridge that all went along well with a nice comfortable bed that my body absolutely loved.nThere is not one single bad word that i can say about this place. I heard that they are serving breakfast once again here but I was a little bit too busy sleeping still to be able to get up for such. Maybe next time though.nIf nothing else they do happen to have a few restaurants within a short walking distance of this hotel so enjoy.
I've been to other Tyler hotels with my hubby but this is my go to. Unlike several others- clean, curtious, friendly, good parking situation and felt very safe. Oh yeah...the location! Near all the good restaurants and bars for nightlife plus a late night Walgreens in walking distance next door. Will be back for sure!
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