Map
Detailed Information
- Place Types Lodging
- Address 13202 Outlets Blvd, Texas City, TX 77591, USA
- Coordinate 29.4261206,-95.0615136
- Website https://www.marriott.com/hotels/travel/houst-springhill-suites-
- Rating 3.9
- Compound Code CWGQ+C9 Dickinson, TX, USA
Photos
Reviews
This is a great property, the staff are very friendly and immediately helpful. Rooms are clean and nice with room service upon request at any time. Breakfast is grab and go style because of the covid-19 issue. Pool is nice and the fitness center well done. Management is attentive and immediately helpful.
OMG Horrible Experience.nThis was my second time staying at this hotel. My first visit was amazing.nBut this visit was horrible room 102 ud83cudfc3ud83cudffd♀ufe0fnFirst of from the pictures below you can see all the stains on the counter tops.nNext the remote didn't work had to go to the front and get another.nThe shower was dirty. The bathroom looked half cleaned. The handle on the sliding door is about to come off.nAm completely outraged to pay 200.00 a night for such poor service.nThis room needs to be put out till its back up to par.
The first room (#108) the television didn't work and no one came to check after 2 front desk calls. I had to go up there before some came to check it out. Finally I was moved to the 3rd floor (#305)where the room was not exactly clean to my liking. I sprayed the room down with 99.99% germ killing lysol. I have pictures.
Stay was OK, due to COVID-19 in order for your room to be cleaned you had to request it, would have been nice if they informed a person of that when checking in. Also, the bathroom floor looked like it had not been swept or mopped, we also had to request for toilet paper no additional rolls were left in the bathroom and you had to go to the front desk to get your own towels and blanket 's...Outside trash can were always filled to the top with trash spilling over right at the front of entry way, which made the property look dirty.
The staff are very friendly and helpful at all times rooms nice and clean they will service your room any time at your request.
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