Home United States Massachusetts Fairfield Inn by Marriott Boston Dedham

Fairfield Inn by Marriott Boston Dedham

235 Elm St, Dedham, MA 02026, USA

Map

Detailed Information

Place Types Lodging
Address 235 Elm St, Dedham, MA 02026, USA
Coordinate 42.2277825,-71.1783251
Website https://www.marriott.com/hotels/travel/bosdh-fairfield-inn-bost
Rating 3.9
Compound Code 6RHC+4M Dedham, MA, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Cushla Rullo (10/20/2020)

I highly, highly suggest you find a different place to stay. I was extremely disappointed with the hotel, service, and communication with management. The list of complaints are too numerous to list, so I'll just highlight one: I specifically sought a hotel which offered breakfast since I was traveling with my 21 year old son. When I booked in Sept., 2020 directly through the hotel (keep in mind that Covid-19 restrictions were already in place), I was told that breakfast was being served. The first morning of our stay, we were handed a paper bag with pudding, granola bars, and water. This is dessert, not breakfast. The second morning, there was no breakfast as they had supposedly run out by 8am; so I had to take my son out for breakfast thus adding to the expense of our trip. When I tried to contact the manager (several times), regarding the quality of our stay, I did not receive a response until I contacted upper management. When I finally received a response, it was apparent that either the manager did not read my correspondence in its entirety or flat out lied. Upper management simply closed the case and left an extremely dissatisfied customer. Unless the room is free, find somewhere else to stay. If you receive poor service, expect no reparation, only immense frustration - totally not worth it!

Melinda Milton (10/19/2020)

This place is horrible. I made reservations, got there and received no direction on my rooms location. After 10 minutes, finally found the room which smelled like old cigarettes embedded in the carpet. I went back to the desk and requested a refund. She stated she was new and I would need to speak with a manager the next day. I sent an email and never received a response. I would not recommend this hotel at all!!!! Very disappointed

Michael Abrams (08/11/2020)

AC unit made noise but no cool air and flooded the floor. Bathroom sink was backed up. They cleared that but not the AC. Does no one check these rooms prior to rental?nnFront desk said only GM could adjust the bill. GM was not around. Corporate cost service number wasn't any more helpful. Now I have to dispute with credit card.nnIf this is now Marriott, save your money and points.