Map
Detailed Information
- Place Types Lodging
- Address 200 Frem Boustany Dr, Lafayette, LA 70508, USA
- Coordinate 30.1518644,-92.0394507
- Website https://www.marriott.com/hotels/travel/lftcs-courtyard-lafayett
- Rating 4.6
- Compound Code 5X26+P6 Lafayette, Louisiana, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
So disappointed and upset. I had such high hopes for this place after looking at reviews. I’m still here and I feel so uncomfortable and not happy. I want to leave! But can’t because it’s 12am! First when I got here my first set of room keys didn’t work. I did have to go back down stairs twice but the guy working was honestly very nice and helpful. I think the second time I wasn’t working the key right.nnAnyway the big problem was the nighttime guy working. So I drive around the parking lot looking for a spot to park. A lot of giant trucks are taking up several spots all over the lot. I go in and ask the front desk worker what I could do. He pretty much said oh well sorry and acted like it wasn’t his problem. Didn’t help me try to find a spot at all. I even asked if I could park in a handicap spot since I had my elderly mother with me anyway. He said he wouldn’t call the tow truck but couldn’t be sure if I wouldn’t get towed or not.nnWhen a manager sees this if they ever do I would like to be contacted. I will also be contacting corporate. I feel like for the price of the place I was treated like complete garbage. Absolutely ridiculous
The staff were friendly, helpful and went above and beyond to make us feel welcome from the moment we walked in. The lobby was pristine when we arrived and the room exceeded our expectations for cleanliness and space. The location is superb for dining and shopping as well as comfort and safety. Thank you for providing us a warm and comfortable stay! We will be back without a doubt.
I made my reservation online to stay here with the advanced purchase rate. Upon check out (online reservation to hold room w/card) it showed one price but then they charged my card $30 more (bank notifications showed this). I called the front desk & a young lady answered;she was very rude. I asked her to break down the charges based on the notifications sent to me. She kept telling me that she could not see anything on the account until Monday. However, she stated that she was looking at my reservation with all of the info. I asked for the customer service number; which she gave me and then hung up in my face. All of a sudden I received an email saying that my reservation had been cancelled. I did not cancel my reservation nor ask for it to be cancelled. When speaking with customer service they were able to tell me that the person at the front desk cancelled my reservation. I called the front desk back to ask why she cancelled my reservation, she was still very rude. I then asked for the corporate number because I did not make any requests for my reservation to be cancelled. Upon me asking for the corporate number the young lady at the front desk became very defensive and refused to provide that information. I haven’t even had a chance to check in yet and I am highly disappointed!!!
The staff at this new hotel is amazing. My experience from checkin to house keeping to the food was AWESOME .
Very clean, friendly staff, very nice rooms. Only clean the rooms once a week so garbage builds up, run out of room coffee. Otherwise would be 5 stars.
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