Longs Drugs

Poor customers service....March 18, 2021 at 10:35pm. No responded to my Questions. Simple Question? (me: Do you have fuel injector cleaner?nGeneral Store Associate: Let me check.)nnGeneral Store Associate NEVER RETURN TO HER PHONE TO ANSWER MY QUESTION. What is the meaning of having a customer service, if you’re NOT going to answer a customer simple question about certain products. SAD....SAD, period!

Love this pharmacy. They are really caring.

It was totally amazing. In the midst of all this phoney media coverage of the Wuhan virus, Long is right there, well stocked, friendly clerks and bright shiny clean. Its fun to go in tour Hilo store

We are in Longs Puainako every week. The staff is very helpful & friendly...especially Imelda & Aurie. Imelda is always helpful especially if we have a question, looking for an item or just a welcoming smilenWe recently had to purchase helium for 30 balloons & Aurie was so on task for it. With help from Gina who took our order, Aurie got the job done for the day I had to pick up 30 helium filled balloons! Thanks Aurie! And Imelda too.

I want you to be aware that you must check your prescription before you leave the counter. Once you pay for it, if they made a mistake and refilled the wrong prescription then they will not refund you. This happened to me and so I am out $75.00. I know of others that the same thing has happened to them. Make sure you take the bottles out of the bag and check everything before you pay even if you hold up the line. Make sure that you inform your Tutu also. A lesson hard learned by me and it was a shame that they acted blameless and no apology, because it would of made things a little better.