Walgreens

Told the lady in the pharmacy today I didn't want a generic vision of my prescription and she was rude straight the way. She said your doctor said you can have this one as well as the other. I told her again I didn't want that and it actually costs me more and she printed off a document from my doctor and said you can have this and don't talk over me when I actually wasn't even talking. Let her know I will no longer be using this store and she smiled and said have a great day. What disgusting service just rude. She was also pulling faces and being rude to another customer on the phone before I even tried talking to her about my issue with them. Lost my business today for sure. Won't get another dime from me nor my family.

I should have looked at the reviews before I had my son's diabetic prescriptions sent to this pharmacy. Everything in the past reviews is still happening. They're extremely rude and they lie about not getting prescriptions. I went twice to them physically asking if the RXs were ready and both times two different women told me they never received anything. The first women was eating cheetos and drinking while she was looking up our info... she was more concerned about shoving those cheetos in her face than helping me. The second time was a week later and the provider told me they made sure they got it by calling to confirm. I went there to pick up multiple medications for different family members to get it all done at once. The pharmacy tech who helped me was the rudest of them... now my provider called to confirm the script was received and they confirmed with the provider but I get to the counter two days later and she's telling me they have nothing on file for my son. I asked her to use my son's date of birth because sometimes people misspell our name and I watched her type the wrong date of birth! I repeated it because I told her I saw she mistyped it and she looked me dead in the eye and said nothings on file. I called the pharmacy the next day because we need his medicine and the guy who answered was rude as well, he huffed when I asked questions and confirmed that some of the meds I needed were received but not all of them so I told him about the provider, this person talked over me and said look you can come pick up what we have or not that's up to you then put me on hold without saying anything. I hung up and called our providers to have our medications transferred to another pharmacy. Bottom line is they lied about not receiving medicine that my son needs in order to live. Its unacceptable and to see these older women in their 50s and up acting so immature, people could literally die if they don't get their medicine and you act like that...if you don't like your job maybe you should find another one where somebody's life isn't in your hands. This is extremely serious and I hope Walgreens sees this and makes the necessary changes to improve their pharmacy at this location.

We were fourth in line at RX drive up, waited 30 minutes got to the drive up window and were told they were going to lunch. Their were three cars behind us and they were out of luck too. We return 45 mins later and again were fourth in line waited another 45 minutes for them to process the three cars in front of us. Something is wrong when it takes that long too service three cars for a prescription pick up. Poor management mighty be the reason.

The pharmacy staff couldn't be any more rude. They couldn't tell me how long it would take them to tell my prescription even though I was driving 30 min to get there, they said they couldn't guarantee it would be ready today. Then I said no problem, then I'll get it somewhere else, and they said I couldn't get anywhere else because she was already processing it, said thank you and hung up on me.

After spending 20 minutes on hold, the pharmacy hung up on me.