Holiday Inn Express Owego

I ended up staying at this hotel because I had driven across the US and after getting back into NY I figured that I should self quarantine for at least 2 weeks. This hotel had a fire while I was there that was pretty severe, no compensation was offered by the owner or manager. I had just finished making my coffee and I heard some strange noise out in the hall. I looked out there and I still that it was a fire alarm going off! I gathered some of my important stuff and made my way downstairs to the office, while walking to the main all there was smoke and a lot of water coming out of a room. When I went downstairs, the manager was just sitting there doing nothing. She wasn't trying to get the people out, or even go upstairs to see what the issue was. Felt that the manager endangered the people there including me. Another employee told me that housekeeping told the manager that she smelled something burning in that room. The manager did nothing about this step send her daughter upstairs to investigate cold her mother manager that she smelled something burning in the room. The manager did nothing! The hotel in general looks nice, but upon entering the hotel there is a septic smell all throughout. That doesn't surprise me because in my first room when I flush the toilet, feces came up in the shower! I was there for two and a half weeks and did not hear any housekeeping staff use a vacuum cleaner, especially in the hallway.. after I complained that the hallway was filthy I heard the girl the next day run the vacuum for less than 3 minutes. The rooms that I had did not feel clean. First room that I had I found two pair of underwear and a sock by the curtains. When I informed the front desk of this the girl just made a face. After the fire I asked the manager if there was going to be compensation because of the fire she said she was going to have the owner call me the owner never called me. No surprise...

I was staying at a near by hotel , and the room air conditioning wasn’t working in my room, at the other hotel . The front deck could help me fix, and didn’t have another room for us.nI called holiday inn Express, and at 1 am , they were able to get my family a room for three nights. We pack moved to stay the night in room with air conditioning.nIn the morning the room we had wasn’t available for the next two days , the manager upgrades us to a nicer room for our two next day.nWe are in town to see my mother in hospice, we can’t thank everyone at the hotel more , everyone was so nice, and every time we were ask how the room was, and what they could do to make our stay better! What a difference form our first hotel.nSo to all at Holiday Inn express , OwegonnThank you from the Johnston family!

Totally relaxing vibe ,quiet . Polite helpful staff good location right on the Susquehanna river

Pretty decent hotel, rooms a bit small but for it being close to my job site it was convenient

I stayed here during the COVID-19 pandemic. I'm an English Service Engineer, who lives in Asia as I normally cover that region. Nobody from England was able to travel so I picked up the Job.nnMy first impression was very good, the staff were very welcoming and friendly. My room was very clean, had a fridge, microwave, super fast wifi, and a very comfy bed. Owego seems like a pretty good location, but I didn't get to see it all due to the lock down restrictions. On the evenings after work I would sit on the patio at the back of the hotel with a couple of beers and such a fantastic view of the river I was next to.nnThere are all of the local fast food places close by too.nnLast of all, the staff were amazing. They made my stay great during difficult times. A big shout out to the mother and daughter at reception, and the house keeping lady. I truly hope to see you all again.