The Gideon Putnam

I had amazing customer service at the Gideon Putnam. I had to change the dates of my reservation that I made through Booking.com. Stephanie assisted me over the phone and gave me AMAZING customer service. She was patient, kind, and answered all of my questions. She went above and beyond and she sets the standard for quality customer service. I will be staying at this hotel in the future, and was very pleased with their assistance. We have celebrated many events here, wedding receptions, 50th birthday parties, etc.. and have always received great care. Thank you to Stephanie and the staff at the Gideon Putnam

Absolutely amazing romantic anniversary weekend! I booked through a third party, working advantage, in which the hotel could not find my reservation. I was extremely stressed however the hotel was still able to accommodate us and even upgraded us to a porch suite. Although the bathroom didn't meet my ocd standards, the porch was beautiful and we loved the room. We also loved how convenient it was to everything we visited, either a short walk or less than 10 min drive, perfect location. The rocking chairs out front, the elevators, and the telephones in the lobby gave an old fashioned atmosphere which we loved. A special thank you to John for his generosity and Stephanie for her patience as well. We will definitely be back :-)

I think this old place has seen better days. It is not a bargain and it is not luxurious. A Hilton provides better rooms and often at a lower price. Paint peeling in the bathroom, drains do not drain. Its beautiful and its surroundings are very beautiful. But when you want a good nights rest, it lacks the basics that you come to expect for the prices they charge.

Stayed there this past weekend, Christian at the front desk was awesome, great attitude, upgraded us for free, excellence service, will be back.

Just opened due to Pandemic rules. No on site dining, no bar and breakfast is on your own. However charm and location in the park is great. The trails don't close. The setting is idyllic as ever. Parks deserve our thanks