The Downtowner

Only one positive and many negatives.nnThe positive: LocationnnThe negatives:na) The flighty receptionist ... comes in late, will help people on the street with directions rather than help guests (saw it happen twice and guests were left standing there with questions while she walked away, unreal)nnb) 20% of the rooms have no windows! That was told to me by the cleaning lady as I inquired about switching from the closet we were stuck with. The site does not indicate that you run a good chance of paying the same price as rooms with windows AND that it is most likely a fire hazard.nnc) Breakfast included? ... not really. What we go in place was a $5 gift card to the coffee place across the street. That $5 didn't cover two coffees! Unreal. And that was $5 for a 3 night stay.nnd) Strange odor in the room - but to be expected with no windows.nne) Noisy common area, no escaping it.nnConclusion: Go elsewhere. I have traveled the world and have had better and cheaper stays in hostels. Stay away from this place.

Stayed 3 pleasant and peaceful days. Cud not be better located in Saratoga. Right in the heart of it all

Comfortable bed, a fridge and free coffee. Funky decor

Heat was not working properly in room. Toilet broke the next day and would not flush. Upon checkout we were promised a call and never heard back. I called next day and manager didn't know about our issues nor did they apologize or offer credit. Disappointed.

Room was ok. Nobody at the front desk. Parking was very difficult. Music coming in the room from the corridor was very disturbing. Thoroughly uninviting.