Hilton Albany

Well The receptionist was extremely comforting, (after 6 days on the road) she was delightful, then when I called next day about checkout time, she knew without asking I was a diamond member. and gave me a late check. Sleep I very much needed,, as I left gave me a great tip on were to get some breakfast,,,, Thank you HILTON and company

The place itself was very clean and nice.The restaurant and the people that worked there was extremely nice. The Cooks and waiters, and even the food was just damn good!!! I loved the atmosphere and the night ambience. So ,if you are planning a trip to Albany, New York ,that's the place to stay.....Have Fun!!!!

For a Hilton, very sub-standard. Drains in room didn't work, smelled like cigarettes, HVAC didn't heat room. On other hand, Front staff was very nice and accommodating. Having to order food before having a drink though is just another way to take people's rights away and make people spend money they don't want to. NY is turning into Utah. Get another Governor. Staff up front is why I would stay there in the future.

Me and my husband arrived late at night, tired after hours of traveling. Neither my credit card or his credit card worked. The staff was actually nice and tried to help but looks like the problem was the hotel's system.nnI went to Renaissance Hotel next block and somehow the credit card worked the first try right away!nThe problem was definitely the Hilton Hotel. I would not recommend it at all! My recommendation, try a different hotel.nn⭐⭐⭐⭐⭐ for the front desk staff.

Nice view of the ny capital building! The rooms are beautiful. And the beds were very comfortable. The staff was helpful and gave a discount on water bottles.