Map
Detailed Information
- Place Types Lodging
- Address 60 River Rd W, Berlin, MA 01503, USA
- Coordinate 42.3567194,-71.6237055
- Website https://www.hilton.com/en/hotels/bosmlhw-homewood-suites-boston
- Rating 4.6
- Compound Code 994G+MG Berlin, MA, USA
Photos
Reviews
Nice, spacious rooms. But not cleaned well, even with their Covid cleaning practices. Found a used floss pick and cotton ball on the floor next to the bed.nWebsite said pool was closed, but was open.nThey offer grab and go breakfast and dinner, free of charge.
Loved the rooms! There was a small mishap with someone walking into my room as i was unpacking. There was a mishap with the room I was in. They lady worked there and was very nice but scared me good. ud83dude06 They were able to offer small breakfast items to grab at the desk during covid which I appreciated.
Outstanding customer service. Staff goes above and beyond. Thank you!
This is a very nice hotel. We reserved a one bedroom, two queen bed suite. The room was a good size, and had some nice features, including blackout curtains. I believe we were put in a handicapped accessible room, because the bathroom was absolutely huge, and had multiple shower heads in the tub. There were some cosmetic deficiencies in the bathroom, with some wall mounted accessories were showing wear and tear.nThe lobby had a nice open area where we could eat and hang out as a group. It also has a nice patio area where we could sit outside. The only thing missing was a fire pit on a chilly night.nWe were in town for a U16 hockey showcase. Unfortunately, the showcase organizers did not have a finalized schedule until Wednesday, so many of us were forced to cancel the third night of our reservation. Because of the cancellations, the front desk could not accommodate the late checkouts we had requested. Management was not open to the logic that if the night was canceled at check-in on Friday and the late check out was also requested during check in, the room could not have been rebooked already (front desk said they were sold out for Saturday, so the couldn't honor the request)
Fantastic layout, loved the full kitchen!
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