Map
Detailed Information
- Place Types Lodging
- Address 200 Prosperity Dr, Warsaw, IN 46580, USA
- Coordinate 41.2392552,-85.8123466
- Website https://www.hilton.com/en/hotels/fwawaru-tru-warsaw/?y_source=1
- Rating 2.4
- Compound Code 65QQ+P3 Warsaw, IN, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The manager is a real piece of work; the remainder of the staff was very courteous and helpful. I will not be staying until they find someone new to manage that hotel. I witnessed her belittle a housekeeper right in front of me. I'm sure that wasn't the first time she has done that.nnIf I could rate the hotel itself I would give it 4 stars, I really enjoyed the rooms and the soaps were different, I liked those. But if I could rate the employees that I had interaction with I would. The two ladies in the morning, the breakfast and front desk were outstanding. They both made sure my breakfast was just right for me, they went out of their way to accommodate me and my special requests. I believe the names of the ladies were Joan and Jessica.nnThe manager was very rude and I felt treated as if I was a kid. I would really like to stay here again, but not until you get a better manager.
This was my first time staying at the hotel since it's new. I was very well pleased with the rooms and the lobby. I stayed at the Holiday Inn and didn't like my room. It was dirty, so I left and went next door. My room here was pretty clean! There was a cleaning lady that has blonde hair and tattoos, and she was very friendly and accommodating, went out of her way to get us extra pillows and towels and gave us directions around town. The blonde front desk girl was very bubbly and delightful. The only reason I refuse to give this establishment 5 stars (or return again) is due to the fact that a middle age woman (on some sort of scooter, with long dark hair) approached us about our dog, (who is a service dog might I add) and complained about our dog being on the property out back using the restroom, even though we were cleaning up after him, and we actually had him sleep in the car because we were unsure of the policy. She told us we could not have our dog on the property, and asked us to leave, even though we unfortunately had already paid for that day/night. We were denied a refund. Up until that experience, we did have a good stay the days prior. Everyone else was super friendly and helpful!
Not sure why all the bad reviews. This place is as clean and efficiently run as any we have stayed in. Breakfast was fine and rooms are very clean. Great stay. Will stay again.
Room was simply filthy, hairs in the bed, urine on the toilet seat, phone in room had no cable attached to wall. Filthy room during pandemic. Never again.nDay 2 Update after first night: Stopped by front desk at 7am and asked for towels and turn down service, returned at 3pm to find nothing was done. I also second the other's comments that the manager speaks to the employees like dogs. Nice, modern hotel with staff that needs further training for success.
Very clean, which we expected for a new hotel. But we love the more modern style to the hotel and rooms. Comfortable beds, great smelling soap! Lol Only downfall we found, doors are so thin you can hear everything in the hallways! I mean, every single word that someone speaks as they walk by. Which means anyone out in the hall can hear what you say in your room also. ud83dude14
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