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The Alton Cyclery

3100 Homer M Adams Pkwy, Alton, IL 62002, USA

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Detailed Information

Place Types Bicycle store
Address 3100 Homer M Adams Pkwy, Alton, IL 62002, USA
Coordinate 38.9126912,-90.1374042
Website http://www.thecyclerys.com/
Rating 4.4
Compound Code WV77+32 Alton, IL, USA

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Reviews

T Rowe (10/02/2020)

I brought my bike into them to be serviced and get a tune-up. It had been in storage for about 3 years. Everything was dirty including the tires, and some of my cables were showing rust. I paid $85 and I’m pretty sure all they did was clean/grease my chain. The bike was still otherwise dirty from storage, mud still on the tires, cables still rusty and the battery on my mileage counter/speedometer was still dead. When I called to voice my concerns, I was told to bring the bike back in and they would give me a battery for my trouble. But otherwise, to have the bike cleaned would be $300 for overhaul. What exactly did my $85 pay for? I still don’t know. I will not recommend or bring my bike back in to them. I feel like I was ripped off and am pretty disappointed.

Salmonella Steve (03/20/2019)

Checked them out for the first time this weekend. They're definitely a lot bigger on the inside than they appeared from the road. I dropped off my bike along with my wife's to have them serviced for this spring. Staff was very friendly and knowledgeable. I was very impressed with the amount of inventory also. I thought their prices for service work were reasonable as well. I got a call today and as promised my bicycles are ready for pickup. If you're after a quality bicycle, accessories, or service work this would be my first recommendation.

Jacinda Dunlap (08/17/2018)

Great Service! I called ahead as I wasn't familiar with the shop. I was looking for bike repair (brakes) for my son's bike. Great customer service, took bike in and discussed repairs. Was less expensive than the original quote when picked up and the bike was ready two days earlier than expected. While in bike shop noticed they have EVERYTHING you'd need! Look forward to going back and purchasing a bike for myself. Would definitely recommend.

Jacob Carlson (07/01/2019)

The employees here work hard to make sure that the customer is satisfied with their purchase. When there was some confusion about some products I had ordered, they made sure that I had the right product and put in extra effort to make up for the delay (which wasn't entirely the fault of the store). A fantastic local business!

Brittany Klockenkemper (01/24/2019)

I went in today looking for a pair of indoor cycling shoes and cleats for my husband, so that he would be able to use our Peloton bike. Dane was incredibly helpful in finding exactly what I needed. My husband has wide feet, and cycling shoes are in European sizes, so I wasn't exactly sure what size I was looking for. Also, Peloton bikes require a specific kind of tri-bolt cleat. I got home and had my hubs try them on, and they fit perfectly! You guys are awesome!

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