CVS

Lisa and the staff take care of me like family....

Worst CVS to go to the Store Manager is rude. He can learn alot from the employees on Zelda Rd.

I needed it for my asthma after leaving the ER. It was bad enough when my husband dropped it off they said they wouldn't have it ready until the next evening because they were backed up. Then the pharmacy tech argued my husband that it was basic Albuterol and it wasn't. Lisa the pharmacist explained to the tech that it wasn't. Next evening I am having an attack. I try to drive through. I'm behind two cars. I wait in drive through 45 minutes. When I finally make it to the window I wait an additional 10 minutes before anyone even came to the window. She comes over the intercom and says it'll be just a moment twice. Finally she comes to the window (Asian pharmacist), gets my info, only basic Albuterol had been filled and was ready, she proceeds to tell me that I have no script for DuoNeb. Then, she argues with me that DuoNeb is just Albuterol. I explain to her it isn't. She looks at me as if to say. I'm the pharmacist, what do you know...nShe looks the med up in the system and then says give me just a moment. Closes window. At that point I go park. Go in. They tell me I don't have a script. I debate that I do. They scramble through papers. Find it and tell me to hold on. Finally they fill it and I go. All while in the midst of an asthma attack!

I've literally been trying to get in contact with them all day regarding a prescription and literally no one is picking up the phone. I'm very frustrated and will be taking my business elsewhere

I would give this store a F for several reasons. 1) The employees aren't cheerful/cordial/friendly. Everyone there has frowns and act as if they hate their jobs. Granted no one can be happy go lucky 24/7. But when I approach you nicely as a customer I expect a smile, eye contact, and general respect along with some friendliness behind it. 2) You can only get a money order from here unless you have cash. They also charge 50 cent more than anyone else. Also their ATM has a high fee of $2.75+ and it's a Guardian Bank ATM ud83dude44. 3) There are locks on everything and it's hard to get someone to assist you with getting the lock boxes off or to get assistance with opening the cases. 4) The pharmacy always say that they never receive your prescriptions and they send you on wild goose chases to get your medications. They also don't have the simplest medications in stock. 5) The store and system doesn't always give you your discounts. I go to this store because my employer is linked with them to receive certain discounts with your prescriptions and it's 8 mins away from my house but with all of these issues it's not even worth coming sometimes in my opinion. Also they never have change, not even for $50-$100 worth on a weekend day. And the managers aren't bothered by telling you they have no change. No apologies, etc. This store has potential and needs to do better. Be empathetic to the people and the community around you.