Microtel inn and suites Statesville NC

Lobby was nice. Room was adequate. Bed was fine. Room had a microwave and fridge. Breakfast was included and had scrambled eggs, porridge, biscuits and apples. Good value for the money.

I found this place as a last minute stay and wanted to share my experience . When I first got there I was greeted very nicely the hotel itself looked very clean and inviting . Keisha ( I hope I spelled correctly) was very pleasant and knowledgeable she was very respectful and handled a line full of guest very fast and. Responsive to everyone's needs . That was definitely a plus I love good customer service it's so rare nowadays but now let's get to the room I booked a queen suite non -smoking well the room smelled of smoke once I opened door it hit me in the face . The room was very nice large TV seemed very clean it was just the smoked killed it for me . And when I was checking in another couple before me had just came down and said there room smelled of smoke so I didnt want to be moved I had already got stuff upstairs would have been a hassle I was to tired. But then later when I got into bed I noticed that the blanket had holes in it and the blanket smelled really bad so I did go back down and got another blanket I took pics I'll post if it allows me. But the icing on the cake was the noise I was on the third floor so I dont know where it was coming from but it kept me up most of the night .I dont know if it was renovating rooms or someone building something in a room it was terrible . When I checked out I ask the desk clerk for managers number she said she would have them call me .....I have not heard from them as yet . So I strongly do not reccomend if you want sleep ...!!!!!