The Spa at Grandover, Greensboro

Let me begin by saying that I'm not experienced in massages so i don't have much to compare to. That said, Stephanie did an amazing job on my volcanic rock full body massage. It was absolutely incredible and she was very professional and courteous. It may have been the first time experience but it totally seemed well worth the price and the facility was clean and very nice!

Scheduled pedicures for myself and daughter over a month ago. When they called to confirm our appointment for this week. I was told that my daughter could not get a pedicure there because she is underage. She is 17. Why was this not made clear when I was booking? We were looking forward to enjoying all of the amenities during our stay at Grandover. We will have to visit another Spa in the area.

The hotels itself is very nice and their customer service staff have been incredibly nice and helpful!. However the spa staff is the polar opposite. I would recommend this hotel but not their spa.nnI ABSOLUTELY WILL NOT RECOMMEND YOUR SPA. YOUR CUSTOMER SERVICE PERSON WAS COMPLETELY RUDE. Save your time and money and go to MASSAGE ENVY! @GrandoverResort

Hope you don’t want anything other than room temperature bottled Dasani or a cup of trail mix while you are visiting the spa. If so you will be sadly disappointed that you are literally unable to order so much as a soda. I am not inclined to spend hours and money without the ability to drink anything but warm water again. What a disappointing experience. I couldn’t wait to get it over with so I could simply quench my thirst.nnI was however informed that I could leave the spa and go to the cafe (with only 15 minutes before my next treatment) or go use the pool phone....yeah okay. Let me walk through the hotel in a bath robe sounds great.nnIf you are looking for a true experience, I would look elsewhere.

This really is a great secret get-a-way. My husband and I live about two hours and have frequently visited nice facilities. This is a great place for couples to have a stay-cation. Love the indoor pool. Every employee has been so nice and willing to help with any needs. I’ve definitely spent a whole lot more and got a whole lot less. The decor is beautiful and for a minute you get to escape the cares of the busy world around you!