Holiday Inn Express Salt Lake City Downtown

I hadn't stayed at this property since Holiday in bought it and remodeled. It is much nicer. Very clean and modern. The staff was friendly and helpful. There was a mix up with my reservation that was mostly due to Hotels.com but they fixed it the best they could. The king size bed in our room was a little too firm and the pillows to flat for my liking. My only real complaint is the parking situation. The parking garage was basically full when we got there and there isn't any room to turn around

My wife and I were very pleased with our experience here. Not only was everything clean, but our room was stylish and spacious (it was the two bed standard room). The breakfast was actually really good and came with plenty of options. We will definitely stay again if we fly back here.

This is one of the cleanest hotels I have ever stayed in. Every single day and what seemed to be almost every hour the cleaning staff were mopping/vacuuming/polishing the carpets, tiled floors or the drinking fountains. You can tell that the hotel and it's staff take pride in having a clean facility. My family of four enjoyed our stay here tremendously. The pool goes to 9 feet deep, which is almost unheard of for a hotel. Every single person we interacted with was polite and helpful (front desk staff, cleaning staff, maintenance and the food service staff). This will probably be the only hotel we use now whenever we go to Salt lake City. Do not pass on this hotel you will not be disappointed.

Nice hotel and clean. Free parking. Only thing I'm salty about is they would not let me get a later check out. I asked during the check in process and was told to call the morning of check out to see.. I called early morning the next day and was told no. She said the latest would be 12:30.nI know hotels are not obligated to do that but life happens sometimes. I don't live in Salt Lake. I was taken back a little as this was the only hotel I stayed at that wouldn't let me do a later check out. It is the little things for me.

Favorite downtown hotel by far. Friendly staff are really good at their jobs and room was spacious, clean and neat. Bagged breakfast was great compared to all Covid-19 era hotels right now. Pool is amazing and hot tub as well. All staff made this place shine.