CVS

The pharmacy is intentionally understaffed. They will ignore customers and phone calls if they have other work they'd rather do. They sat on a dosage change on my medication for days, never bothered to get it filled until I called them and they told me I needed to wait longer for it because they didn't have it in stock when I finally got them to tell me why it hadn't been filled. This isn't the first major problem I've had with them. It will be the last. I'm switching pharmacies. Don't bother getting your meds filled here. It's too much of a hassle dealing with them.

This place never...:and I mean never..: have prescriptions ready when they tell you they are available. You have to visit at least twice to receive it your complete order. It’s been this way for years now.

So I never have the time to leave reviews, especially a bad one, because if I'm spending this time I'd rather help a business that tear it down, considering I myself am a business owner. I walked into this CVS on Monday, Dec 7th around 12pm to buy a few things. Initially as I walked it, looking a bit rough since I haven't slept in days taking care of a loved one, I realized this employee (I wish I knew her name) watching me the whole time. I ignored her as I went about looking at different lotions and for the best deal. Grabbed that and moved on to next isle, grabbed some chocolate, where she also followed too. I moved down to the water isle, and of course she was there. So I asked her if they had a specific water in a pack, she said no. So I moved on to next one to get some feminine products. Now mind you, I was looking for a good deal to get the best value (that's just what I do, I use coupons), there's a customer next to me and waiting for me to give her room to pick her items, I look to my right that same employee is approaching. I didn't think anything of it, my hands were full, clearly two sets of eyes are looking (something one would avoid if they're trying to pocket something) so I slipped them in a shopping tote that I brought with me, because I walked there since I lived right behind it. She comes at me, asks me for the products, looks in nag that I had which had nothing in except for what she saw me put in and asked me to leave. Now I've worked customer service all my life at family businesses, other stores, and my own, there's always a way of going about things and making sure that you're not accusing someone. She was out of line with how she handled things considering she was watching me since I walked in and followed throughout the store for no reason at all except for the fact that I may have looked rough? Still not a good reason. I hate and always make sure that no one steals, even if I don't work at a store because I know how it feels to have something stolen from you. This was unprofessional and uncalled for. I felt really offended, and decided to go to Safeway next door and buy my things there. So on my way back I went in to speak to the manager, and he was no better. They definitely need training on how to 1, stop assuming and only react if you're sure that something took place. And 2, to stop profiling someone based on how they look because I can guarantee if I had walked with nice clothes, had my hair, nails and makeup done she would've never approached me that way. My family and I used to go in here all the time but they have just lost a customer.

This is another drug store near by to Los altos South area and a section of Vista boulevard residents. Located in D'Andria shopping which has plenty of parking.nStaff is nice.

This location is hands down THE BEST! All of the staff has ALWAYS been so fantastic, so kind and so knowledgeable.