Map
Detailed Information
- Place Types Bicycle store
- Address Threshold Plaza, 722 S Meadow St #1100, Ithaca, NY 14850, USA
- Coordinate 42.4309457,-76.5092544
- Website https://www.ems.com/stores/ithaca
- Rating 4.2
- Compound Code CFJR+97 Ithaca, NY, USA
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
Friendly and helpful staff during our visit and picked up a few shirts. They were out some larger sizes of the more popular screen printed t-shirts but would definitely come back!
Very bad experience!! Went in to look for a new pack for weekend backpacking. I said I have a 35L and was looking for something bigger. First guy says get a 45 and that’s it. I said I would really like something bigger like a 55 since 10L isn’t that big of a jump in capacity. So, I am left alone to look at packs. I’m trying on one of their cheap EMS 55L and another staff memeber says “DONT BUY THAT I have tried to make it fit people and I have never succeeded.” My response was - ok, can you help me? Do you have any other 55L packs you would recommend? And his response was “Well I would have to look at all of the packs.” and walks away. I would understand if the store was busy but the only other person who was there was a guy looking for a headlamp to walk his dog, not trying to invest in something they will have for years that is a really important piece of gear.nnI ended up pulling a few and trying them on. Even though I asked for help no one helped me. Spent $250 no idea if it’s even the right size. I googled reviews on each of them while I was standing in the store to help me choose. Would not go back here unless it’s for food or fuel basics that I need in a pinch that require no help whatsoever.
Great customer service. Good selection of products.
This is a smaller EMS shop, but hey, this is a pretty small city. The staff here has been super friendly, have gone out of their way to find discounts, and on one occasion took my word on a return (I was telling the truth, but it says something that they believe their customers). Definitely appreciate them.
Very helpful and patient. We were looking for climbing shoes, and tried on quite a few, found what we needed at a price as good or better than online.
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