Airport Plaza Hotel JFK Airport

Dirty!!! Very poor service very thing is broken except 1 light in the room smell bad ! ud83dude20 the closest is broken the hair dryer broken the light is broken the carpet smell like s*** the bad room not clean

From the start, the building is an OYO hotel and not as shown in the photo. We booked online and when we arrived they didn’t accept visa, only cash. Fortunately, I had $80 for the one night we booked. However, she (front desk lady) refused to give us a receipt for payment. Since she scanned my credit card, and I thought I had paid online, I definitely wanted a receipt for the cash payment. She refused to give me a receipt. After a short argument, she tried to take back the room key and kick us out. She said “I’ll give you your money back and you can leave”. Yikes! As it was 10:00 pm, we just arrived from Mexico (international flight), we were tired and didn’t want to look for a hotel. All we wanted was proof of payment, because after reading the reviews, I think she just pocketed the money and would charge us later. And we would have no proof! Anyways, we decided just to accept our loss and went to our room to sleep.nnThe room was fine to us... but we just spent 4 months in Mexico so our standards are not that high. Actually, Mexico hotels/Airbnb’s, etc were much nicer.nnOh... the whole place smells like weed. That’s how I knew we were in the right hotel. The reviews said it smelled like weed. So when we walked into the hotel, and BAM, weed... we knew we were in the right place. AHHH and the room had dirty floor with tabaco!

Please save your money... this hotel does not serve breakfast nor does it have a fitness center. It’s not clean in the bathrooms or behind the bednnWe asked for room service to please “do not disturb” we even put a sign and they still came in!nnOnly good thing is the trains and buses is only a 5 minute walk and it’s not hard to find weed if you need me TRUST ME

Front desk never answers. Never.

Because the property is lying to the people once they arrive that machine is not working and trying to run business in cash causing inconvenience knowingly and on complaining they were very rude.nThe place smells like pot n weed and is very loud no rules nothing literally felt like a homeless shelter.nRooms are also very dark in tiny bulb and that is it. No breakfast or coffee either.