Holiday Inn Express & Suites West Point-Fort Montgomery

Extra long drive, huge delays, a GPS that didn't want to cooperate. UNTIL!!!nI called the hotel directly and Stephani helped me find out where I was. Thank goodness she knew the landmarks I was near.n100% a SAVIOR. She knew my room preferences and that's a rare thing to hear. She was funny, professional and accommodating. The BEST is my book. Customer Service at it's VERY best. Many many thanks to Stephani.

Very clean and nice. The bed is really comfortable and the customer service is awesome. Amanda at the front desk was super helpful. She is very patient and has great customer service skills. She gave us an access to the pool when the cancellation came in because of limited access during the covid 19. I highly recommend this place!

I really enjoy their dishes. I always get awesome customer service there. The place is clean and the workers are always super nice. Will come back again.

Very clean and comfortable place. The room was very spacious and had everything working unlike many places. If you’re looking for a space to relax and be private, this is the right place for that; in addition to the welcoming jacuzzi. However, with all being said, one of the receptionist, I think, by the name of lynnette, she was very unpleasant and unwelcoming. If it was up to me I wouldn’t have a person like that working at my business as a receptionist. Nonetheless, this place was quite lovely.

I visit this marvelous place every couple of days as I love the good mood that is characterizes this place. The personel is exceptionally loyal and professional. The service is extremely efficient. Needless to say, the food you eat is great. I have been there many times and I was always pleased. The rate is honest. I suggest this restaurant to to everybody.