Holiday Inn Express Rochester - University Area

Nice and clean, super friendly staff.

The front desk employees made our two week stay so much better. They were so kind and went the extra mile in customer service. Every single one of them was friendly and accommodating. Chanel was amazing, she made the hotel feel like a home away from home and we will always consider her a friend - the Canadians

Very friendly helpful staff. Room cleanliness could be improved. Pillowcases were very dingy, and previous rooms guests door cards were in front of the TV. Other than that a very nice looking hotel

Great place to stay awesome employees

Reserved adjoining rooms for my family as we are a family of 8. They chose to give us separate rooms as all the adjoiningrooms were taken. Definitely will not be staying here again, when we Reserved this hotel almost 2 weeks ago. Zero reason they couldn't accommodate.nDefinitely not family friendly either.