Map
Detailed Information
- Place Types Bicycle store
- Address 100 Jay Scutti Blvd, Rochester, NY 14623, USA
- Coordinate 43.0895409,-77.628824
- Website http://bertsbikes.com/
- Rating 4
- Compound Code 39QC+RF Rochester, NY, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
My husband and I went to Bert's in Henrietta searching for bikes this past weekend and we were pleasantly surprised at how huge the store is. Hubby and I are both larger people with health and wellness goals that includes bike riding on our path to wellness. We need bikes that were comfortable for us to ride, but could also support our weight. Our salesman helped us find bikes that suited our needs and budget. When I returned with our little Rav4 to pick up one of the bikes, two gentlemen were able to get both bikes into our car with a nice big piece of cardboard as a cushion. All of our interactions with staff were incredibly positive, and we will absolutely return to Bert's in the future.
They were able to replace my rim and tube. Most bike shops are out of bikes and parts. They were great to deal with. Even got to test ride an electric bike, which was impressive.
Coming from a novice bicyclist, Bert's was a great choice for some new equipment. Before going to Bert's I called multiple shops around the area and nobody had what I needed. I called Bert's and spoke to Rick and he pulled through. He immediately greeted me at the door with a relaxed attitude and he pointed me in the right direction for the itemsIitems needed to get back riding. Thanks for the customer service Rick.
I had the BEST experience here. I walked in and BRANDON acknowledged me and took care of my needs and was very easy to communicate with. I needed a number of repairs on my son’s bike and the repairs were affordable!! He called me a few hours later to let me know it was ready. He was absolutely a delight and I would definitely be back and will tell all my friends about this place. Overall great price and great customer service experience.
Great customer service, very quick on the repair for my son's chain! Reasonably priced too!
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