Beds on Clouds - Catskill Lodging

This is a very special place. This is exactly in downtown Windham. The house is very cozy. Our bedroom had 1 king size bed and two twin beds, tv and private bathroom, perfect for a family. There are some little issues that makes you have breakfast outside Beds on Clouds, in any of the restaurants around the area (which are very good!). The owner Rebeca is a very sweet and nice lady; she is not intentionally rude (as I read in some reviews); she is a survivor of the 2nd World War and that is the way she speaks, but if you are patient, you will see how beautiful lady she is. Definitely I would be back with Rebeca. Just consider that it is not a commercial place; it is a little (or much more bigger than little) country house in a town in the middle of nowhere (ski center) with a nice lady as the owner, whose steps are slower than yours and needs a little more time than you and everything is much more slower than in the city. Staying here and knowing Rebeca surely is one of the most beautiful experiences in my life.

The bed was comfortable. The room seemed clean until I noticed that there was still garbage in the bedroom and bathroom left by the previous occupant.nI arrived just after 9pm and was made to wait outside in 16 degree weather while the owner confirmed that my reservation.nWhen I was finally let in, I was shown to a room for which the key had been lost. Luckily, it worked out as I had plans to leave early in the morning, but I found the experience less than stellar overall.nGiven other great reviews, perhaps I caught the establishment on an off night.

Absolutely Disgusting TreatmentnnThey falsely advertize themselves as a pet friendly establishment. Only caring about their bottom line, they are willing to deceive customers and breach contract at the last minute to maximize their revenue. They have no reservations about leaving paying customers out in the cold. I would give them no stars but, unfortunately that is not possible.

Incredibly RUDE AND DECEITFULnnI called to confirm my reservation THE NIGHT BEFORE and they refused to honor their contract on the basis that they do not accept dogs. For an establishment that advertises themselves as “pet-friendly” there is nothing friendly about them at all. The lady I spoke to on the phone was nasty and profane. My husband had to cover my children’s ears and take them out of the room because of her awful use of profanity.nnIf you think they will treat you well because you are a paying customer, you’re gonna have a bad time

Had a great stay! Rebecca the host was super nice! Room was clean. Location was perfect - within minutes to both Windham and Hunter Mountain!