The Dutchess Inn & Spa: Beacon

We had a totally fabulous stay here for a long weekend in Beacon. The hotel is quaint and very comfy and our room was nicely decorated with anything we might need. The real standout of our stay was their commitment to hospitality. We scheduled use of the hot tub which is free with stay and they really gave us the 5 star treatment with candles and cool towels to use during our soak. Very nice and the hot tub was very high tech and felt luxurious.nAnother highlight of the hotel is the location, it's situated right on Main Street next to fabulous restaurants and little shops to explore.nWe would most certainly come back here, our stay was fabulous.

We had a lovely stay- the staff was so kind and really bent over backwards for us. Our facials were amazing, I even left with some tips and tricks for better skincare! The water therapy time was amazing, we really felt so taken care of. The only piece that made me feel kind of eaten up inside is that this is not the most fat friendly place. We were told that the massage table could not accommodate our bodies and the one size fits all robes were nowhere close to fitting. I get that we’re fat and that’s on us but it was just another experience that really kind of sucked and made me feel bad for existing, ya know? But otherwise a perfect stay- if you’re thinking about that Hamilton suite, you should 100% do it!

Lovely! The Inn is recently under new management and you can tell there are tons of thoughtful details all throughout the inn. Personally loved the elevator bench, so nice. We loved the rooftop/fire pit and there is a common area inside on 4th floor as well. The Jacuzzi that you can rent for 40min in the spa was great post-hike. The rooms with windows that do not open are very cute inside and slightly cheaper than the normal rooms. On the weekend there’s a 2 night minimum stay - we stayed 1 night and paid an extra $50. Bethany was very welcoming and we appreciated her kindness

My husband and I stayed in your hotel last month for two nights. We thought the hotel was a great spot and very comfortable but, We were not encouraged to use the spa, we didn't know we could have ordered wine or food, numerous businesses in the town were closed and one of the employees was often seen without a mask on. We would have certainly liked to know that many businesses are not open during the week. Someone could have mentioned that to us when we booked. We wanted to get massages but it wasn't offered and when we did ask about it it still wasn't encouraged. On social media you seem to offer wine and charcuterie boards, we never saw that option. As a whole, we were disappointed. I just thought you should know because maybe another couple looking for a little getaway may be more welcomed.

I was planning on booking a spa service at this hotel but after the way I was just treated I will never. I first called to inquiry about the hydrotherapy treatment they have available. I then called back to ask about other spa services and was hung up on. Confused and thinking it was an accident, I then tried calling back 2x. No answer. I called back from a different number and she answered! I stated I had a few questions regarding the spa services and she said she would call me back. Her tone was so rude and unprofessional. I never received a call back. I’m not sure what I did wrong to deserve this type of treatment but I will never book a spa treatment let alone ever stay at this hotel. The receptionist who is there Monday evenings should be fired. Horrible customer service.