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Walgreens

101 Goff Mountain Rd, Cross Lanes, WV 25313, USA

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Detailed Information

Place Types Drugstore
Address 101 Goff Mountain Rd, Cross Lanes, WV 25313, USA
Coordinate 38.4198641,-81.7905414
Website https://www.walgreens.com/locator/walgreens-101+goff+mountain+r
Rating 2.7
Compound Code C695+WQ Cross Lanes, West Virgi

Openning hours

Monday 7:00 AM – 10:00 PM
Tuesday 7:00 AM – 10:00 PM
Wednesday 7:00 AM – 10:00 PM
Thursday 7:00 AM – 10:00 PM
Friday 7:00 AM – 10:00 PM
Saturday 7:00 AM – 10:00 PM
Sunday 7:00 AM – 10:00 PM

Photos

Reviews

Sarah Suan (10/06/2020)

I have been getting my prescriptions filled here for about a year, and there is almost always an issue. I have started calling my doctors’ offices two weeks in advance to prepare for filling a monthly prescription. I’m typically told prior authorization is needed (despite the doctors sending that over days in advance) or that the script is “not there”. There are always days of waiting & multiple trips involved. I started trying to get my most recent prescription on 9/21. After calling my doctor and calling it in at the pharmacy, I wait in line & am told it will be 45 min to 1 hr. While waiting I get a text that the medicine is out of stock. I replied to the automated text messages for updates for over a week and finally call in yesterday to see if it’s there. I am told it’s in & I let them know I would be in the next day to get it. After waiting in line today, I’m told there will be another 45 min. wait. Getting monthly prescriptions should not be this difficult.

mary cato (11/06/2020)

I am temporarily redoing my review after they have hired a new pharmacy manager, and are restaffing.The managers there are aware of the bad apples and are throwing them out...nnToday is the final reason I am done with Walgreens. I miss Rite-Aid! The staff was so much nicer and more professional. This Walgreens has lost, forgot to order, overcharged etc... medications. They changed my phone number without permission from ME the parent. I called to express in a nice professional manner to please change the phone number back to original number I gave and please not to change it. I am the parent. The lady was rude af. Put me on hold to be a spiteful B word and then another professional attitude female got on. Kept interrupting me and she changed the number but was based on her coworkers words short and rude. I've had it with ignorance and rudeness at this pharmacy. I highly recommend if you care about someone you are getting prescriptions for, Do Not Go Here. They are a really unprofessional pharmacy and I don't trust anyone I care abouts life in their uncapeable hands.

J Pauley (09/19/2020)

The short nasty lady in the pharmacy has got to be the least compassionate and rudest garbage bag human I've ever encountered. She has no business in a position dealing with the public and people that might be feeling weak and ill. Zero patience, zero compassion, all vile attitude. Used to be a wonderful pharmacy.

Jess K (09/30/2020)

There was one pharmacy tech that was nice respectful and understanding her name was Erica. Besides her they are rude smartmouthed and could care less if you get taken care of or not. I switched to walgreens from rite aid a couple days ago and i will be going somewhere else from now on.

Aunt Bill (06/21/2020)

Before they took over rite aid it was a wonderful staff.now these people are from out of town and just don't act like friendly people from Cross Lanes. They're two women pharmacist that are really hateful. When you ask a question you feel like you are being interrogated. Mr. Moses is the nicest person there.

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