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CVS

5311 N Roxboro St, Durham, NC 27712, USA

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Detailed Information

Place Types Drugstore
Address 5311 N Roxboro St, Durham, NC 27712, USA
Coordinate 36.0781818,-78.9111876
Website https://www.cvs.com/store-locator/durham-nc-pharmacies/5311-rox
Rating 2.7
Compound Code 33HQ+7G Durham, NC, USA

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 9:00 AM – 7:00 PM

Photos

Reviews

Craig B (04/09/2021)

Great experience getting the vaccine here, everyone was very nice and efficient, had the needle in my arm within 90 seconds of walking in the store. Highly recommend

Dawn Parham (03/03/2021)

Horrible customer service. Miscommunication. Clerk who is so condescending with her tone (and there has been more than one). Automatic refills not refilled automatically. Gave them chance after chance after chance to be better but today was the last straw. I’m done. Take your business elsewhere.

Cindy M Gilmore (03/11/2021)

The customer service at this CVS is atrocious. I tried to get rapid results covid testing completed and the minuteclinic person said I'd get results within an hour. It's been over 24 hours at this point and still no results. I am scheduled for chemo so I need to know asap what my results are. I called to see if they can help me and the pharmacist gave me a really bad attitude when I asked for help and only offered me the hotline number. Do not go here if possible. Find somewhere else to go get tested!!!!

Patricia Maloney (01/21/2021)

Not good customer service at all. Very rude not friendly or helpful. Because this CVS is so close to me I have to use in emergencies and every time I do I am reminded why I continue to go to Walmart for most of my needs. They are polite and helpful.

Cynthia Abell (11/15/2020)

The actual pharmacy manager Susan is phenomenal, and I love working with her! However, her other staff leave a lot to be desired. There are a few techs who are respectful and kind, but some of the other techs are childish, disrespectful, and just plain unhelpful. Kevin, one of the other pharmacists is the absolute WORST pharmacist I’ve ever dealt with in my life. He was rude, disrespectful, and threatened to make me leave without providing me my prescriptions. It’s absolutely ludicrous when I’m going through a dosage change that he would not fill my medication because it was at “his discretion” as he claims. If I cannot get a resolution to this issue by talking with Susan, I will be moving my business elsewhere.

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