Playtri Kansas City

I bought a bicycle from Costco and didn't feel comfortable with assembling the front tire and brakes. I called Playtri for assistance and they were very helpful putting my tire on and adjusting the front brakes and making a sure everything was in working order. Travis assisted me. He was extremely pleasant to work with and very friendly. The store inside looks fabulous. I would highly recommend Playtri to anyone needing help with assembling a bike or purchasing products from Playtri.

The owner was great when I went in to buy a new bike for my daughter. He helped us find the right one, within our budget, and helped get it properly fitted to her. When my wife and I need to get new bikes I know where we'll be going.

They do professional bike fits and will look at how you run to recommend shoes. But the reason why I've been coming here for years is because the owners of this store are the nicest people ever! One day (I think in 2019) I was deciding if I wanted a Garmin watch and Anne let me try on her own personal Fenix watch to see how it worked. Reader, I bought it.

Went here Monday for some chain lube, first time. The employee came to help me, gave me some explanations of the different types of lube and we proceeded to exchange some anecdotes and short stories like cyclists do. I have had LBS employees kind of diss me before and act snooty maybe because I don't exactly look the part but this fellow was genuine and engaging. The shop is in a good location for me, better than having to cross I-29 or I-35 so I will definitely go there again.

Went in for a tune up on my Batch bicycle. Travis dropped what he was doing and went right to work. He even spotted and fixed a couple of things I wasn't aware of. Great folks, great shop, you'll like them.