Frederick County DSS, Office of Child Support

Getting them to do anything for my case takes CONSTANT handholding, and even then I'm lucky to see ANY results! AND there is Noone who cares, Noone to contact about the complete lack of efficiency, no consequences for the ppl who continuously drop the ball over and over again!

Staff are Radical... Sad...

ea sports it's in the game

I tried calling to get info on somethings and the system wasn't working. It would tell me to push a number or say something but it wasn't working and by the time I finally got through I was on hold for 50 mins....

This 1800 number sucks . You wait for over 40 minutes . The call back button will not call you back and the people who answer the phone most of the times dont know how to answer your questions or know how to help you . Yest I called was on hold most of the 50 minutes of the call . Then no one spoke to me they left me on hold until I hung up . They ask for your information everytime you call yet I received a call from one of their workers today saying my address was wrong in their system yet I had asked for information a week ago and she said she couldn't get me what I was asking for and now they call a week after. I've received documents and letter from them . I need answers and the only call back number to speak to a social worker or someone that's not in the call center is throught the 1800 number . It sucks is a waste of time and obviously no freaking help .