Suburban Extended Stay

This was my 1st time staying at the Suburban Extended Stay Hotel in Laplace Louisiana and I loved It. The room was nice and the customer service/ Hospitality was nice as well thanks too Jasmine McCaskill. I will most definitely recommend this place to others. Thanks.

I enjoyed it. I love the lil mini house looking set up it had. It also has a smoking part for smokers

Jasmine Has went above and beyond for my Stay great hotel office manager and her staff is awesome as well

This place got some good reviews but not in my experience. There is mold on the shower curtain stains everywhere dirty vents I paid 425$ for 5 nights this place is nasty. Never stay here again! Would like to get my money back!

Now the only reason we came here is because it was much closer to work. The hotel itself is decent enough, but it's sad to see that only maybe 1 of the many receptionists here takes their job seriously. I've been to the front desk multiple times for several occasions and usually someone is always asleep or stoned as all hell. I went down to ask for change once and the receptionist zoned out for almost a good 10 seconds and you just knew he was high. During the night, this other one seems to sleep in the office because upon stepping out, they got rustled hair and sleepy eyes.nWhat irritates me most though is once we were told that our last day was a Wednesday, so on our way to work, we went to the front to pay another night, but we were told we still had another day left. However, they took a note and assured us they'd go ahead and automatically bill us for another 2 nights, like we requested. 2 days go by and we get billed $475 FOR ANOTHER WEEK! We only needed 2 more nights! They didn't warn us or leave a note that we had a payment due, despite the note they left behind! Someone there just decided to run our card for the amount without authorization! We tried to change it, but in the end, there wasn't much we could do other than beg our job to give us a few more days of work to make up the money.nOverall, the stay wasn't so bad, but the people helping run it, excluding the cleaning staff and that one man who actually comes into work dressed professionally, really need another quick run of training. That's all this hotel needs to jump from a 3.0 rating to a 4.5.