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Alan's Bicycle Center

2020 Commerce Ave, Vero Beach, FL 32960, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 5:30 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 5:30 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday 10:00 AM – 5:00 PM
  • Sunday Closed
Photos
Alan
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Reviews
Kathy Osking (03/17/2021)
Thank you so much to the good people at Alan’s Bicycle Shop in Vero Beach, Fl. You saved my husband and me from despair during the Covid-19 quarantine last year when you sold us our fantastic bikes! Since then your customer service and attention have been exemplary and will keep us coming back whenever we need assistance or a new bike. Live free, ride free!
Chris Bauer (03/17/2021)
I brought a bike in with the sole request of fixing the rubbing brakes. 100 per bike and 2 hours of my time wasted with them waffling with their accounting system later and the brakes still rub the exact same as before. Add on a lack of adequate safety protocol, perturbing religious undertones and a rude old man and Alan's Bike Shop is now my least favorite bike shop!nnEDIT: Looks like we have to clear a few things up based on the response from the owner. When I dropped off the bikes I gave my name. When I gave my address ALAN INSISTED we could not have two accounts per address, so we needed to do an account merge. Clearly that failed. I didn't write my name on the ticket - you did. I did not write my name in your system - you did. The entire process of dropping off the bikes took over 1 hour. Lets not forget THE WHOLE REASON I BROUGH BIKES IN AND SPENT $200 WAS TO FIX THE BRAKES AND THEY STILL RUB! Karly leaves 1 star reviews to places that deserve them. Do a little more sleuthing detective and you'll find plenty of 5 star reviews.
El Risitas (03/18/2021)
Cannot stress how great they are! Travis and the other young man were very helpful when I needed a new chain. I have been a long time customer to Alan’s and will continue.nnTo the two other reviewers, Chris and Karly Soldner, your reviews are just proof that some people can’t be pleased (especially snowbirds from Pennsylvania who have nothing better to do than visit Florida and complain about everything.)
ken thompsonsr (03/04/2021)
Very customer friendly! They did a great job explaining our purchase. They had a bike!
C Guerrieri (01/03/2021)
Even on a crowded day of customers, Travis was patient with our liking at bikes. He knows bikes and took time to explain the features. We were third in line, and let the person behind go ahead so we wouldn't be rushed. The following day he checked out my bike and made some suggestions
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