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CVS

12935 Booker T Washington Hwy, Hardy, VA 24101, USA

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Detailed Information

Place Types Drugstore
Address 12935 Booker T Washington Hwy, Hardy, VA 24101, USA
Coordinate 37.1203721,-79.7189361
Website https://www.cvs.com/store-locator/hardy-va-pharmacies/12935-boo
Rating 3.6
Compound Code 47CJ+4C Hardy, Virginia, United

Openning hours

Monday 8:00 AM – 10:00 PM
Tuesday 8:00 AM – 10:00 PM
Wednesday 8:00 AM – 10:00 PM
Thursday 8:00 AM – 10:00 PM
Friday 8:00 AM – 10:00 PM
Saturday 8:00 AM – 10:00 PM
Sunday 8:00 AM – 10:00 PM

Photos

Reviews

Rose Sted (09/19/2020)

I sent out a roll of 35 millimeter film with pictures of family that are no longer with us. When I first went in to pick up the film I was told they lost it. The second time I went in they said It would take time because of Covid. The third time I went in, they said it would take another couple of weeks. I spent 1 hour on this past Saturday in the store with Doris and Linda, who is the Mgr. She was not concerned in helping as she put things on the shelf . I spent 1 hour on the phone with 3 different customer service reps. none of which new what 35 millimeter film was, then wanted to hand me off to Fuji film. I asked for a supervisor, Joe the rep, promptly hung up. When I called back Linda to explain, she laughed and basically had no interest in helping in any way at all. This from a CVS Manager. If this is customer service, they need to RETRAIN to say the least. I entrusted my family memories to CVS...who has now exposed the film and blamed it on me...the customer. How does one recoup ...the priceless?

Anthony Desandro (02/06/2021)

Horrible customer service, don't read scripts and fill correctly. When you question them they act like you are bothering them.

Katherine Copen (10/13/2020)

I waited 20 min before anyone came to the curtain area to administer my flu shot. I was then told that because I had scheduled on line, she did not have my paperwork. I had to give up my seat of first in line and watch as three people who came in after me got their shots. Finally, after I complained to the person who checked me in, I got the shot. That person apologized at least.

Amanda Gibson (10/06/2020)

I come to the CVS pharmacy frequently and usually have speedy fast service. But here lately, its been terrible. I waited in pick up line for over 15 mins, pulled out of line, went inside waited 20 minutes! Then they lost my medicine! I purchased 2 items and the lady at check out literally took over 10 mins to check me out. It was ridiculous. Im very dissatisfied. I understand the pharmacy has a lot going on, but you shouldn't have people doing COVID tests in drive thru, and holding up the line, set a certain time to do that so other people can go on about their day. My 30 min lunch break took over an hour which didn't go well when I returned to my job.