Map
Detailed Information
- Place Types Roofing contractor
- Address 4710 Mill St, Mantua, OH 44255, USA
- Coordinate 41.2806324,-81.2227962
- Website https://website--786614361107227424266-roofingcontractor.busine
- Rating 4
- Compound Code 7QJG+7V Mantua, OH, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Phoenix Roofing, not only met my needs, in a timely fashion, at an affordable price; they exceeded my expectations with quality craftsmanship! The staff members were very courteous, professional, and respectful , to ensure that I was 100% satisfied with my new roof. In addition to my new roof, Dan's crew did an AMAZING job bringing my chimney back to life! Based on the integrity of their work ethics alone, I would highly recommend HANDS DOWN.
I put an expensive roof on my house, around $1000/square. Had 7 companies bid the job, then negotiated Phoenix close to the average and hired them.nOn the good side they took their time, ~5 guys 13 work days to complete 30+ squares. So I felt like I got my money's worth and that they didn't just rush through my job. One alternate company bid included only 8 guys for 3 days.nnOn the bad side I had to request they redo some flashing that wasn't up to industry standards, but they did a fine job correcting their shortcut once I pointed out that I was watching closely. At a price tag over $30k I expected nothing but the best in all the hidden work (which is where roofs leak). I hope I didn't overlook any other shortcuts that may have been taken.nnAlso, I had a verbal agreement with Dan the owner that he would sub-contract the gutter guards I wanted and bill me his cost. This would save me roughly 50% the cost compared to me contracting it directly. Now that Dan has my final payment for the roof install, no-one is returning my messages concerning the gutter guards. So I would rate customer service after final payment as non-existent.nnDuring the install, Dan and Ron were pleasant to work with and receptive to my concerns.
Had Dan come out and give me an estimate on my roof repair. We worked on the price, and I agreed to purchase all of the material and rent the dumpster to get the price down. He said he would call in a few days to get it scheduled with me. In the meantime, I ordered all of the material. 2 weeks later I haven't heard from him. I've called the office and left messages and tried Dan's cell as well. Now I am stuck with the material, or trying to take it back and finding another roofer to do it. I wouldn't recommend wasting your time here..nnUpdate: Dan did get ahold of me after I emailed him. He said there was a new girl working in the office. The cell I had was not correct. He made it right and scheduled the roof.
I would give Dan and his company NO STARS. We contracted him last November 2017 and gave a $950 deposit . Chose shingles and gutters ect. Had to make new choice for gutters ect.in the summer. It is now a year after our contract. No roof and not heard a word from phone callswe made in the fall. We emailed 2 weeks ago and got a response and a promise to refund our deposit. Not heard anything or received a check. The sad part is 25 yrs ago we had our house and barn roofed by this company so we believed they were trust worthy.
I chose Phoenix for a new roof because I needed a company that was going to do the job right while being reasonably priced.nnDuring the estimate, they pointed out the root cause of why my roof was failing early (prior installer cut the shingles incorrectly which allowed water to leak in my soffits). The estimate came in very reasonable. I felt comfortable choosing them since they've been around since 1992 and because they have a great reputation in our area.nnWhen the big day came they showed up on time and did everything that was promised while offering a great warranty. The roof looks great! They made sure not to ruin my landscaping and cleaned up everything (no nails in the grass or driveway). Would definitely refer them to anyone wanting a great price, quality and service.
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