Holiday Inn Express New York-Brooklyn

This place is kinda a dump. But you get what you pay for I suppose. The room is extremely small. The bed was too big for that room. No room to even walk the shower was dirty and didn't drain properly. And it smelled like a hospital I couldn't wait to morning to check out

Great value! The location is awesome - easy to check out Park Slope and surrounding adorable neighborhoods. The room was clean, the bed was comfortable, and the staff was lovely - Angela was an absolute rockstar! Will definitely recommend to friends & family that visit.

I never see this kind of dirty old hoteln1. Bad customer service 0 ud83eudd75n2. Quality of the room 0ud83eudd75n3. Cleanliness 0 ud83eudd75n4. Old furniture 0ud83eudd75n5. No responsibility person to hear your opinion.n6. Location 0 ud83eudd75n7. Bad smell weed smells everywhere ud83eudd75nnI highly recommend DO NOT GO THERE waste of time waste of life waste of money, you will be regret for forever....!!!!!!!!!!!!!!!!ud83eudd2fud83eudd2fud83eudd2fud83eudd2fnnI have been there myself and I canceled my reservation but i have doubt they refund my money

This hotel does not prioritize customers service. It seem profitable sales is their agenda. It’s written in their policy that they can STEAL money from you. I had a booking, before I officially check in, I ask to see the room. I was shown the room, it looked sub par and it smelled like urine. I told the front desk person, I will not be checking in.nnDays later, I see a charge on my credit card bill. The front desk person went ahead and charge me for a 1 night stay!nnWhen I called the hotel to tell her why she charge me, she said you never said anything. Which is untrue. I clearly and nicely said, I will not be checking in. How do I get charge for a service not rendered?nnI decided to have my credit card dispute this for me. Holiday Inn went and said do not offer customer refund. Wow. I’m very shocked at how they don’t give a damn about me. Stole my money and didn’t reach out to me to make it right.nNoted.

Always appreciate a good staff and clean area, inside and outside. I enjoyed breakfast too.