Empire 1 Home Improvements, Inc.

Jim Sullivan & his crew were fantastic. From the initial consultation, estimate and then work, everything was flawless with our full roof replacement. Besides style & transferable warranty, it was extremely important to us that the job site was clean/clear of nails after each day. The guys walked around with magnets and headlamps around our yard & driveway to be sure they picked up everything! They were respectful of our property and took special care to not damage any landscaping around the property. Communication with the Operations Manager, Andy Doulis, was fantastic. He was responsive & helpful. Empire1 exceeded our expectations, we highly recommend them for a roof replacement.

I had an excellent experience with Empire 1 home improvements. I spoke to Clinton originally; he connected me with Andy who coordinated the installation jobs. There was some time between the inside and outside jobs but quite understandable considering the times. The crew that did the outside work were professional and conscientious as were the two men that did the interior work. Great attention to detail and quality of work. I will definitely hire them again for any work that I may need done.

We needed to replace 3 Vellux skylights which were about 35 years and also needed a new roof. Upon researching companies on the web chose/called three. Empire 1 Home Improvements, Wilmington, MA made the best impression from the beginning. The owner Clinton Galvin, replied immediately, plus online reviews were excellent so we chose Empire One. Clinton set us up with Jim S, who met with us to discuss the details of the work and answer all our questions. He was friendly, extremely knowledgeable and helpful. The quote came fast, we paid a deposit, signed the quote and then Andy D. reached out to schedule the work. He was also responsible and easy to deal with. Everyone we dealt with responded promptly, something which is much appreciated and often lacking in many businesses. Ours was a 2-day job. Jim S. showed up the first day with boards to put under the dumpster—to us another indication of a company that cares and provides quality work. The foreman, Angel, arrived and then the 4-man crew. Angel and the crew were great. There was also Nick on the crew and he came right over when he noticed us coming outside to ask a few questions. All were polite and respectful and they all wore their masks when near us. The crew got down to business quickly and worked hard and steadily. There was no loud music, no loud talking—it all seemed like a well-oiled machine; efficient and organized. Angel had to enter the house to fine tune the placement of the 3 skylights and then carefully, taking his time, caulked inside as needed to fill in some gaps left by the removal of the old windows. He also re-leaded the chimney with care.nThe roof and windows look great!nI also should mention, clean up was just as impressive. I’ve had roofs replaced in the past, finding nails and debris all over the yard. We found hardly anything. We tend to look for quality and as I always say, you get what you pay for. A neighbor had his roof shingled a while ago by another company and he was so concerned with getting a low price and guess what, he had problems with his roof and had to have it redone. All said, we found Empire 1 OUTSTANDING from start to finish and would highly recommend them to anyone wanting quality work at a reasonable price. We’d use Empire 1 again in a heartbeat.nBob, P.E. (retired), Jane, Carolyn

We are so pleased with all of our renovations and the Empire1 crew's professionalism. Jim was wonderful, Angel and his team did an amazing job on our very interestingly shaped roof and our amazing new skylights. We had no idea what a difference the solar blinds would make in our daily lives, we enjoy them so much! Eric and Nick were especially detailed with our new windows and wall repair to remove the old wall a/c unit. You can't tell there was ever a hole through the wall! We are so glad that we put our trust in Empire1, we saved a long time for these updates and from my first email to ask for a quote through the quote process and the work itself all of our questions were answered and we can't say enough how highly we recommend your company!

Empire 1 has a client for life! They do the best work at the best price. I got 4 quotes from contractors to build my deck and put in new windows. Not only were they the best priced, but they started months before anyone could. Their attention to detail is incredible. The guys were very knowledgable and professional. I would recommend them to anyone.