Map
Detailed Information
- Place Types Drugstore
- Address 1849 2nd Ave, New York, NY 10128, USA
- Coordinate 40.7841187,-73.9474606
- Website https://www.riteaid.com/locations/ny/new-york/1849-2nd-avenue.h
- Rating 3.2
- Compound Code Q3M3+J2 New York, United States
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I live down the street and this store has all sorts of problems. The layout is bizarre and there's always, always a long line at the register. I used to think this was because there was no automatic checkout, but then these got added and people just ignored them either because they're buying alcohol, want cash back, paying with EBT, or something else that requires a human. This in turn created even longer lines because people who do want to use the automatic checkout feel compelled to wait behind the people who don't. There's usually just one dedicated cashier behind the counter, maybe two during a busy period, and this all just piles up quickly.nnMy advice? Time for a renovation. Free up some space and until then add some more cashier shifts so people aren't all crammed in line.
I’ve been in this store a couple of times before and have never been particularly impressed. The layout is weird and it’s out of the way for me. Until today. While I was waiting for the nearby CVS to open, I decided to walk down the hill to Rite Aid. I was so impressed with Bobby (Security) that I wanted to write a positive review. He seems to know the store and also the area well, and I heard how helpful he was to another customer, so I decided to ask him for help as well. This is the type of employee that companies should recognize. He’s doing his job and whatever else he can do. While this is Bobby’s review, I also met Victor and had a good interaction as well. I really liked the way he and Bobby were working together to manage the store.
ZERO STARS. I rarely shop at Rite-Aid, but lately I've been picking up my Amazon packages at the counter, since its only a few block from my apartment, and open 24 hours. Well, today I went to pick up my package and the young Hispanic kid behind the counter had a seriously bad attitude and I have absolutely no idea why. He did have a hard time finding my package, but his behavior was completely unwarranted. He even cursed. Rite-Aid, you will not see me in any of your stores ever again, for any reason.
Every time I come into this rite I always have a horrible experience with store manager , he is very rude towards customers and have very poor customer service , he tends to only pick and choose who he gives decent customer service to . I find Jadi a great representation of good customer service , he tends to always find a way to leave customers satisfied. He deserves a promotion.
The pharmacist Sarah is really unfocused she mentioned that my meds are out of stock and I can come tomorrow for it and then I asked if she has just part of my meds then she said ok then just come and she ended up giving me the whole amount within 10 minutes of my call. I don’t know why she initially said it’s out of stock and she gave me the whole amount that I don’t really need I didn’t want the whole amount of the prescription I just needed part of it. Now I can’t even return it as she mentioned. Completely unprofessional. Very disappointed
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