Home United States Utah HANGAR 15 Bicycles - Draper

HANGAR 15 Bicycles - Draper

762 E 12300 S, Draper, UT 84020, USA

+1 801-576-8844

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Detailed Information

Place Types Bicycle store
Address 762 E 12300 S, Draper, UT 84020, USA
Coordinate 40.526491,-111.869645
Website http://www.hangar15bicycles.com/
Rating 4.6
Compound Code G4GJ+H4 Draper, UT, USA

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Reviews

Ryan Osterloh (09/23/2020)

Have had a couple of small issues with a new bike, and their service department (especially Mike) has been extremely helpful throughout each visit! The fast and accurate service was much appreciated. Mike knows his stuff. I will definitely be using this Hangar location for future service needs!

Paul Scott (11/24/2020)

This used to be my favorite bike shop in the valley. Not any longer. Mechanic was not very interested in assisting to resolve our issues. More concerning was that they aren't enforcing the mask mandate. Apparently they're more concerned about avoiding conflict than protecting the health of their customers. All you anti-maskers this is the place to shop. Thanks for the reply, owner. Yes this was the Draper shop.

Richard Payson (07/07/2020)

Sometimes you don't always get the most knowledgeable guys big chain bike shops. My fiance and I went to this location to look some mountain bikes. We were really impressed with the staff there. The guy helping us out, Ethan, gave us a lot of 1 one 1 personalized attention. I was really impressed with his knowledge base. We probably spent two hours there trying 4 different kinds of bikes. We found the one that felt the best and purchased it! Thanks again Ethan!

mm cross (09/20/2020)

I went in because I was riding my bike lots more which was causing me pain in my wrists and lower back. After chatting with Mike about my bike he asked to see it and immediately knew the issue. I was riding a small frame bike (purchased used from a friend) and needed to be riding on a medium frame! Mike brought out a few bikes for me to try and I found one that feels perfect for me, fun to ride and no longer causes me pain. Excellent no pressure sales & service!

Tanner Wride (09/18/2020)

UPDATED ** It’s been resolved Ok, this has happened to me multiple times now so I have to write a review. The service department is absolutely terrible. For this most recent example, I had them install some new tubeless tires. When I came back to pick up the bike they had installed the tires with the wrong tape. They recognized the mistake so they fixed it. On ONE tire. Next morning rear was flat. So I took it back for them to install the proper tape, and they said they were out of that tape. Why didn’t they tell me that the night before instead of not telling me they didn’t do the rear tire? So we worked out a deal over the phone that they would transfer tape from another store. The employee was going to call me back in “fifteen minutes” but 2 hours went by. So I called them back and nobody knew what I was talking about. So I had to rehash the entire conversation over again. This is not the first time I’ve made a service agreement that got lost in the noise. This happened another time a few months ago, a whole week went by with the parts in store but no work being done because they didn’t put into their system what I told them to do. So a week later I literally had the same conversation again. So I’m annoyed and will not be returning to Hangar in the future. I would advise others to avoid service there as well.

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