Map
Detailed Information
- Place Types Drugstore
- Address 43611 Schoenherr Rd, Sterling Heights, MI 48313, USA
- Coordinate 42.6159823,-82.9933861
- Website https://www.cvs.com/store-locator/sterling-heights-mi-pharmacie
- Rating 2.7
- Compound Code J284+9J Sterling Heights, MI, U
Openning hours
- Monday 8:00 AM – 10:00 PM
- Tuesday 8:00 AM – 10:00 PM
- Wednesday 8:00 AM – 10:00 PM
- Thursday 8:00 AM – 10:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 10:00 PM
- Sunday 8:00 AM – 10:00 PM
Photos
Reviews
This pharmacy is understaffed, slow and does not plan for monthly prescription medications. Fair warning.
I just got off the phone when confirming the correct prescription was being filled and letting them know I’ve changed Doctors. I called ahead due to switching doctors i knew my birth control was no longer being filled from the previous Doctor. The lady i spoke with answered quickly and rudely. I explained that i have recently seen a new doctor and she would not be prescribing said birth control. When i asked which prescription was being filled she gave medication name. I didn’t understand so i asked what it was for she responded with an attitude migraines. I then said i still had the medication and didn’t need this prescription. I then let her know i did need the birth control and my office should be calling it over soon. She then said okay i went to say thank you have a great day and she hung up right after saying okay. I found this very rude and am very upset with the service i received today. I get their days might be busy but i feel my time is also valuable and deserves the attention needed.
Hate leaving a bad review. But here it is, care pass it’s new I got talked into signing up it seems like a good deal. Off the bat you get $10 care bucks. Then a week later a survey in your email, fill it out you get another $10. I take it to the store give them my ph # they said it doesn’t match. Give them the card I just got, still arguing with me. One of the guys says this has absolutely nothing to do with care pass. I said it has everything to do with it, it’s a survey asking how the sign up process went. Oh, so you get $20 just like that?! I said yes. First of all, don’t talk your customers into signing up, offer them incentives then get mad and treat them like a thief if they use them! Maye CVS should let the employees that are the face of their store know what’s going on so they can actually guide the customer rather than the other way around?!
Pharmacist answered the phone as if i were bothering her, unconcerned, she stated that if you had a script I could help you, without one there is nothing I could for you, Sorry to bother you ma'am. No compassion here, better wait until my regular CVS opens on Monday,
Everytime before I go there, I call to make sure my prescription is ready. Once I get there, they look at me like it was just called in. Management needs to step in, they are wasting people's time and adding more stress.
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