Map
Detailed Information
- Place Types Bicycle store
- Address 4308 S Westnedge Ave, Kalamazoo, MI 49008, USA
- Coordinate 42.2475684,-85.5900831
- Website http://www.zoocitycycle.com/
- Rating 4.5
- Compound Code 6CX5+2X Kalamazoo, MI, USA
Openning hours
- Monday Closed
- Tuesday Closed
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Patient, caring, super-attentive people working here. They have bailed me out of no fewer than three goofy bike issues. Lucky to have them in town.
What awesome customer service! Knowledgeable staff, kind and attentive to our desires. Highly recommend!
Although the pandemic caused a very low stock, we were able to get my 11 year old a new bike that he loves!
I always wanted to stop in Zoo City just to look around and get a feel for what kind of place it is.nDuring the 20 min I was there I spoke to a couple gentlemen that were both helpful with my small purchase and interested in my biking experience in general. An overall good vibe from the visit.nThe shelves were rather bare due to the recent demand for bikes during the pandemic, however they still had a couple interesting models that appeared to be pretty good pricing / value. Bikes are on the way.nI also liked the fact that I didn’t get the idea of being in a boutique bike shop where the pricing reflects that image.nI’ll be back.
I bought my bike at Zoo City Cycle many years ago, back when they were just starting out. I haven't ridden in a few years, because I'm quite overweight. I decided to start again, so I took the bike down there to see if I needed new tubes or just air in the tires, since it had sat for so long. It just needed air, so they fixed me up quickly. I asked Rick about a hitch mount bike rack, and explained my needs and my budget. He listened, and didn't try to sell me a more expensive model. They installed it, explaining along the way so I'll be able to take it off come winter. I told them my Sigma trip computer wasn't working, and I might need a new battery. They put some real time into trying to make it work, but after sitting for so long, the computer was just dead. They sold me another one, set it up for me, and installed it. Rick walked me out and showed me how to put my bike on the rack. Though they are VERY competitive in price, I might have been able to save $20 or so on the internet, or at a big box store, but I wouldn't have gotten the service. I'd have been left trying to figure it out on my own, and that wouldn't have ended well! I appreciate Rick and his team and always recommend them when asked where someone should buy a bike.
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