Map
Detailed Information
- Place Types Drugstore
- Address 1002 Cox Creek Pkwy, Florence, AL 35633, USA
- Coordinate 34.8401206,-87.6888522
- Website https://www.cvs.com/store-locator/florence-al-pharmacies/1002-c
- Rating 3.5
- Compound Code R8R6+2F Florence, Alabama, Unit
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 9:00 PM
- Saturday 8:00 AM – 9:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
Always a 30-45 minute wait even when told 15 minutes.
I haven’t been treated with customer service when getting my prescriptions filled. I have a few complaints.n1. I was shorted on medication and another time I was given more.n2. My 1st inhaler prescription, when I got it home I seen on the sheet something to the effect of “demonstrate to first time users” which the pharmacist did not do. I actually had to google how to use it and watch you tube videos.n3. What topped the cake today was I recieved a text message 3 days ago from cvs saying my prescription was ready and I had 8 days to get it before it was returned. Today when I went to pick it up, they told me it was not ready. I asked how long it was going to take and told her I didn’t plan on coming back out today. She said I had to wait 45 minutes or come in and it may be shorter. I left and came back 15 min to ask for the corporate number and the manager’s name. The manager comes to the window with my prescription and says it’s ready. I explained to her my other two concerns above and how I feel mistreated (or not treated the same way how I see them treat other customers-I don’t want to throw the race card) but, she ultimately throws my meds down and walk away.nnI’ve called the corporate number, hopefully I hear something back.
The pharmacy staff is friendly, helpful, thorough, and quit and efficient. No complaints here.
Nice staff, great pharmacy
Friendly people
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