Map
Detailed Information
- Place Types Lodging
- Address 200 E Washington St suite b, Greenville, SC 29601, USA
- Coordinate 34.8499218,-82.3968757
- Website https://www.marriott.com/hotels/travel/gspgs-springhill-suites-
- Rating 4.6
- Compound Code RJX3+X6 Greenville, South Carol
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
We liked the facility. The lobby is pretty. Comfortable. The bar could be nice but the bartenders were under stocked in liquor and proper stem ware. The echoing music was grating.nThe breakfast was also not stocked well. There was not adequate preparation tables for hot food. There wasnt enough help. I dont know if these shortages were because its relatively new or missing managednThe room was clean and very comfortable.
I stayed at this hotel with my children last November 28th and upon paying for the room I asked the hotel staff what was the total price for my room and was told $166. The next week I realized I was charged $190 which meant the front desk representative provided me with the wrong amount. I called back to speak with staff pertaining to why I was overcharged and was given multiple reasons before they realized that he never provided me the amount after taxes and hotel fees. After I requested to speak to the supervisor I didn’t received a call back and ended up calling back myself two days later to leave a message for the hotel manger Derrick. When the manager spoke with me he refused to acknowledge that the staff made a mistake and blamed the pricing error on me in quote telling me “that I should know that everyone has to pay taxes on everything” before disconnecting the phone in my face. I’m very disappointed and saddened by how the manager spoke with me and how he handled the situation with no accountability for his staff. I even asked to speak with someone over him and he laughed and told me that there was no one else and he was the only person. Even though I had a great experience at the hotel I would not recommend them because I feel completely taken advantage of and disrespected by the hotel manager Derrick.
The hotel is beautiful. Great fitness room with lots of equipment and very clean. The pool was cute but small, I didn't use it though. Complimentary breakfast was standard fare, the coffee was good. The room was handicapped accessible though we didn't need that, very spacious. The bed and pillows were very comfortable. The handrails in the bath needed to be fixed. The service was not impressive when interacting with employees.
So far it's been great. The room is clean and spacious. No Little People are around that I see so far. They come from the land of the Spring Hill ud83dude2f. At least that's what the online brochure says .
Comfy, clean, room & convenient to downtown activities. Chaos at check-in...3 different rooms, all of which were occupied, before we settled into a room. Then we had 1 wash cloth & 2 bath towels for four people for a weekend stay. Saturday night bar experience: ordered 3 martinis...rude bartender, Evan. Drink with tip almost $15 & drinks were a tart juice only. Evan admitted he put very little alcohol in them, apologized, but nothing more. The manager came over, we explained, & he gave us a comp drink. By then it was 11:00 & they wouldn't serve us another drink. Sunday the bar was closed & our stay was over, so we got NOTHING for a bad experience. Bottom line: nice hotel with terrible service!
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