Map
Detailed Information
- Place Types Lodging
- Address 3036 South, Decker Lake Dr, West Valley City, UT 84119, USA
- Coordinate 40.7050545,-111.9514856
- Website https://www.ihg.com/holidayinnexpress/hotels/us/en/west-valley-
- Rating 4.1
- Compound Code P24X+2C West Valley City, UT, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Other than the lady that sets up for breakfast. These guys rock it.
I searched a hotel with breakfast and swimming for my kids, and when I was checking in, I was informed there was a $25 fee to use the pool (which was only open from 3 to 9 each day) AND (because of COVID) there was no breakfast...
They have a right to change whatever options they choose, but if they're going to ADVERTISE "breakfast included", then either include breakfast, or CHANGE it to SAY there's no breakfast!
And to not say a WORD about additional fees (for the pool) is also misleading.
Not to mention the fact that the room was very basic and cold (and I'm not talking about the temperature)
Overall, very disappointing...
Our stay was for 6 days. We were just traveling through the area & chose a hotel chain that we have stayed at before. The area is sketchy to say the least with a few interesting characters in the vicinity. Every time we came out of the hotel there was someone outside asking us for something whether it was to use our phone or for money. I grew up in the ghetto & even I was uneasy. We tried doing laundry & someone opened our dryer mid cycle so it didn’t even dry. Didn’t get the time to look if they took anything out. They have quiet hours but don’t enforce it. Kids were running around the halls well into 2am & our neighbors upstairs were even worse. Don’t recommend staying in the area, play the extra money to stay in a better town.
We were told by the travel agency service that the hotel had a hot breakfast even with the corona virus. I asked the travel service 3 times if they were sure due to other hotels not providing hot breakfasts for the virus. The travel agency service reassured us that this was one of the few hotels doing a hot breakfast with the virus. We were also told that the water park came with the hotel stay. When we arrived at the hotel? The front desk stated that the breakfast is still lunch bags, and that the water park is $25 per person, and needs to be paid at the entrance to the water park which is a separate company from the hotel, but connected to the hotel. We were lied to about the hot breakfast, and we were lied to about the water park. Also the water slide was broken when we got here, and we were told it would be 2 to 3 days to fix the water slide. I believe a refund should be given back, but all that was given back was more points on my membership which didn’t give me much more then I already had.
Fir st of all and most important (especially during a pandemic) the place is clean! I had up front experiences with 2 of the housekeepers Paula and Jesus and they were awesome and quickly volunteered to help me clean up a mess the 4 year old made. The beds were comfy. Only not great things were the way the breakfasts were done (because of covid their pre bagged which is great and safe) but it caused a lot of food waste for example we have like 8 Greek yogurts that nobody in my family will eat. And the water pressure wasn't that great but it wasn't bad either i just prefer a really strong water pressure. Other than that I really enjoyed my stay here, I even extended it an extra day!
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