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1-800-HANSONS

3788 W 2270 S Suite F, West Valley City, UT 84120, USA
+1 385-355-8208
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Reviews
tara Thomson (10/01/2020)
We scheduled an estimate for 9/26/2020 over a 15 minute phone call with customer service. The customer service agent, Sierra, was very polite and professional. We received an email on 9/25 confirming our appointment. No one called or showed up and no one has reached out since then; however we are receiving emails every other day soliciting sales and promotions while inviting us to schedule an estimate. Lesson learned. If you call 1-800-Hanson’s, they don’t get it done.
Spence Lloyd (11/20/2020)
We had a great experience . Installers very professional and timely . We purchased roof and gutters
Mary Powell (07/20/2020)
We bought windows from a company that manufactured windows. We were told that they had been in business for 90 years! We were also told that we had a lifetime warranty. We were so impressed with the quality of the windows! So we bought hundreds of dollars worth of windows. Hansens bought out the company. We had a window that cracked. So thinking that we were covered we called and told them what happened. We thought there would be no problem. We called and called and got no response for two years they continued to ignore us! I would never recommend this company to anyone! Just run as fast ad you can from these jokers!
Denise McCall (07/27/2020)
We ordered our windows in the beginning of the year. When they were delivered, one was broken and another cracked upon installation. The installers told us the broken window had already been reordered and should be replaced shortly. Weeks passed and we made calls upon calls. We FINALLY got a call and was told the windows were in and we confirmed they were replacing 2! The installer came out with 1 window. Said he there was no record of replacing 2 windows. They only replaced the stress cracked window. He said he'd put a rush on the replacement. Weeks passed again. I finally got a person on the phone who said the replacement was ordered 3 weeks into June. I just called again-the extension for that person is invalid. They show a replacement for a "stress cracked" window was ordered, but couldn't help me or tell me any more. Just told they'd have someone call me. One of the reasons we purchased was the "life time warranty"...what good is it if you can't get the windows replaced? This is ridiculous!
Sandy Hatch (06/24/2020)
These guys are great. The windows are top notch, and you can tell. The installation crew was meticulous, and the salesman was probably my favorite. He explained things clearly and was super helpful.
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